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#1
Unknown original administrator name and password
Sorry you all, please bear with me. My husband and I are elderly and not very computer literate. We bought me a new desktop computer and I’m doing fine for what I do, but I keep running into a problem. Sometimes, when I try to do something, I get a box saying “To continue, enter an administrator name and password”, but the Yes box is greyed out.
We have no idea what the original admin name and password is, and can’t remember ever setting one up. (Like I said, very old here, lol). It is a new computer – not one we purchased used.
If you know how to help me, please give me step by step instructions (Granny’s cookies will arrive shortly). Thanks, Linda
Windows 10 Home, Version 20h2