Win 10 login problem since last update.


  1. Posts : 17
    Win 10 Build 19041.685
       #1

    Win 10 login problem since last update.


    Instead of getting the small window that allows me to enter my password number to login I now get a message saying there is a problem and the window is not available.
    There is also the option to reset the password, so last night I clicked on it, but then a warning came up saying if I reset the password I might have problems logging into various websites, so I cancelled and miraculously was logged in anyway.
    Same has just happened, so I took the microsoft account login option which went smoothly.
    Can anyone advise how I regain the password window?
    This only reared its head after the last update.
      My Computer

  2. NMI's Avatar
    NMI
    Posts : 842
    Windows 10 Pro, Version 20H2
       #2

    Does "password number" mean a four-digit PIN?

    If so, I don't see how that could affect logging in to websites.

    But it's difficult to imagine what happened without exact wording or a screenshot.
      My Computer


  3. Posts : 17
    Win 10 Build 19041.685
    Thread Starter
       #3

    Before the last update when the pin window came on the screen I logged on with an 8 number pin. Now the window does not appear. In its place is a message saying 'something happened and the pin is not available'. Below this are 2 further messages, 'reset pin' and 'other login options'. I use the options to login with my ms account password.
    I have since gone into settings/accounts/ sign in options and changed my pin, using the original 8 digit pin and created a new pin again with the same 8 digits, hoping it would reset. However, on re boot, the window appears and now asks for my password and logs in with my ms account password.
      My Computer

  4. NMI's Avatar
    NMI
    Posts : 842
    Windows 10 Pro, Version 20H2
       #4

    You don't get Sign-in Options below the password entry box?

      My Computer


  5. Posts : 17
    Win 10 Build 19041.685
    Thread Starter
       #5

    Yes I do; selected the pin option and it works after I reinstalled the same pin I've been using for ages.
    So, sorted.
      My Computer


 

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