Win 10 login problem since last update.


  1. Posts : 28
    Win 10 Build 19041.685
       #1

    Win 10 login problem since last update.


    Instead of getting the small window that allows me to enter my password number to login I now get a message saying there is a problem and the window is not available.
    There is also the option to reset the password, so last night I clicked on it, but then a warning came up saying if I reset the password I might have problems logging into various websites, so I cancelled and miraculously was logged in anyway.
    Same has just happened, so I took the microsoft account login option which went smoothly.
    Can anyone advise how I regain the password window?
    This only reared its head after the last update.
      My Computer


  2. NMI
    Posts : 1,095
    Windows 11 Pro, Version 22H2
       #2

    Does "password number" mean a four-digit PIN?

    If so, I don't see how that could affect logging in to websites.

    But it's difficult to imagine what happened without exact wording or a screenshot.
      My Computer


  3. Posts : 28
    Win 10 Build 19041.685
    Thread Starter
       #3

    Before the last update when the pin window came on the screen I logged on with an 8 number pin. Now the window does not appear. In its place is a message saying 'something happened and the pin is not available'. Below this are 2 further messages, 'reset pin' and 'other login options'. I use the options to login with my ms account password.
    I have since gone into settings/accounts/ sign in options and changed my pin, using the original 8 digit pin and created a new pin again with the same 8 digits, hoping it would reset. However, on re boot, the window appears and now asks for my password and logs in with my ms account password.
      My Computer


  4. NMI
    Posts : 1,095
    Windows 11 Pro, Version 22H2
       #4

    You don't get Sign-in Options below the password entry box?

      My Computer


  5. Posts : 28
    Win 10 Build 19041.685
    Thread Starter
       #5

    Yes I do; selected the pin option and it works after I reinstalled the same pin I've been using for ages.
    So, sorted.
      My Computer


 

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