PIN issue in Windows


  1. osamamansoor
    Posts : 13
    Windows 10 Pro
       New #1

    PIN issue in Windows


    Hi Experts,
    I have Windows 10 21H1 Domain Joined System and Configured Sign-In option
    1. Windows Hello Face
    2. Windows Hello Fingerprint
    3. Windows Hello PIN
    and Domain Password
    To enable Windows Hello we have followed Group Policy as mention in the below link
    (Enable or Disable Domain Users to Sign in with PIN to Windows 10)
    Issue :
    I have forgotten Windows Hello PIN and trying to get a new PIN but no success even trying to follow all solutions regarding this issue.
    As per the below screenshots the remove button is "grey out" also when on the login screen I choose i forgot my pin and enter the password it back to the login screen and nothing happens also disabled To Enable or Disable Domain Users Sign-in using PIN in Group Policy and enable again but no success.
    Attached Thumbnails Attached Thumbnails PIN issue in Windows-error.png  
      My Computer
    Quote Quote

  3. dalchina
    Posts : 42,983
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, you might have a look at the idea here:
    How to remove PIN in Windows 10
    in the section
    PIN Remove Button greyed-out

    Some more technical points are presented here:
    [FIX] PIN Not Working In Windows 10

    I also note the comment in red at the bottom of the screenshot.
    This may provide an idea:
    https://social.technet.microsoft.com...10itprogeneral
      My Computers
    Quote Quote

 

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