I have a corrupt profile after a windows update. Can I repair advice?

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  1. Posts : 66
    Windows 10 Pro (21H1)
       #91

    Welcome back! Can you provide a link to the forums/threads that you have been asking questions? So we can review what's happened while you were away.

    Looking at your laptop hardware, i'm not surprised that the system appears to be locking up. You have a slow disk access and this will take some time for data to be written to and from the disk. (Unless you have replaced the original shipped one for a SSD)

    Patience is required!! I normally leave the computer to idle for 10-15 mins before using it, so it can get itself sorted out!

    How big are your external disks? How much free space do they have on each?
    Do you have/have you backed up ALL your original software installation programs? e.g. Office / Adobe / etc.
      My Computers


  2. Posts : 146
    windows 10 anniversary ed
    Thread Starter
       #92

    PenPusher said:
    Welcome back! Can you provide a link to the forums/threads that you have been asking questions? So we can review what's happened while you were away.

    Looking at your laptop hardware, i'm not surprised that the system appears to be locking up. You have a slow disk access and this will take some time for data to be written to and from the disk. (Unless you have replaced the original shipped one for a SSD)

    Patience is required!! I normally leave the computer to idle for 10-15 mins before using it, so it can get itself sorted out!

    How big are your external disks? How much free space do they have on each?
    Do you have/have you backed up ALL your original software installation programs? e.g. Office / Adobe / etc.
    seagate expansion freespace: 652 GBFree Agent Drive 19 GBMy Passport 116 GB (this one has a disc image on it that I think may have been from a previous laptop, or somebody else's computer. I don't really know, but it is from 2016. Also, for some reason, one year it was trying to automatically backup my laptop, and erased all stored data).

    Office installation discs are in storage in another city. I have installation media for Adobe software. I had installed webcam software for recording on this profile, and some media player by cyberlink, which I do not know if this profile saved it or I need to redownload the installation software, as this profile tends to delete downloaded software. Avast and zonealarm software may or may not be somewhere on this laptop. I am not sure what will happen by attempting repairs if there are viruses in quarantine. I have Garmin software that is installed, but I am pretty sure that there is not installation media. I think that my previous GPS came with a disc, but the replacement GPS did not. I think that it has to be downloaded from the website. There is Adobe Media Player. I am not sure that that was included with one of the programs or from the Adobe website. It is possible that it came with Flash (which is in storage). There is HP software that probably does not have installation files; and some other software that I do not think that I have installation files anymore. Some of it is media converters, zip files opener, FTP client, and various freeware that basically must be downloaded. I know that a lot of passwords are not stored in a spreadsheet. Reinstalling the software (like iTunes) might not necessarily be problematic, but it seems like fixing the profile is likely ideal since the music was originally in the Music and downloads directory, and I was able to sync it with my iPhone.. I am not sure if there is more to say about these details.

    Those hard drives seem to have a certain amount of space, and have backed up data and stored data from a previous laptop, as well as I have put things there from previous freelance work and stuff to access it externally most likely. Some data is on the largest one backed up for another computer (that is not mine).
      My Computer


  3. Posts : 66
    Windows 10 Pro (21H1)
       #93

    I would get rid of any old images/data that do not apply to your laptop, to free up storage space.
    Make an image of the hard drive using Macrium Reflect onto one of you're external drives.
    You can run a program such as Belarc advisor to get most of your software keys for installed programs, save the results/print it off.

    Go though your installed programs, do you really need them?? Most of us are guilty of hording programs, even ones we don't use very often/not at all.

    The point is that most of us here would have reinstalled Windows by about post 15, and we are still here on post 93.
    With your image using Macrium Reflect you can extract your documents/data etc after, if you still need it.

    If you can't face doing it , then buy a new 2.5" hard drive for the laptop, swap out and install Windows/all you're other programs onto the new one, then you still have the old one! to fall back on.
      My Computers


 
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