Microsoft account listed device issue


  1. Davidt99
    Posts : 26
    Windows 10 Pro 21H1
       New #1

    Microsoft account listed device issue


    I have two PC's, both used to appear under my online Microsoft account in "devices" but something has changed on one of the PC's because it no longer appears under "devices". Both PC's have my Microsoft account details and both are using a local account to login to the PC but only one appears in "devices". I have seen online tutorials about how to get this to work again but they start with a reinstall of Windows which I dont want to do.

    The PC will appear in "devices" if I login to it using my Microsoft account details but why is this necessary?
      My Computer
    Quote Quote

  3. Macboatmaster
    Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       New #2

    Most likely I would think a version update has caused it
    Try this please
    Add or Remove Trusted Devices for Microsoft Account
      My Computer
    Quote Quote

  4. Davidt99
    Posts : 26
    Windows 10 Pro 21H1
    Thread Starter
       New #3

    Thanks for the reply, I tried the process in the link without success. I have done more testing with four different PC's with different results on each! All PC's are on W10 20H2.

    PC1 Log into pc with MS account it appears in devices, log in with local account and it still appears in devices.

    PC2 Log into pc with MS account it appears in devices, log in with local account and it no longer appears in devices.

    PC3 Log into pc with MS account it appears in devices, log in with local account and it still appears in devices. However if I delete the MS account on the pc it is still in devices.

    PC4 Log into pc with MS account it appears in devices, log in with local account and it still appears in devices. If I delete the MS account on the pc it no longer appears in devices.

    PC 3 and 4 are other family members hence why I deleted my MS account on them and noticed the different behaviour.

    Given the flakiness of the MS account I have decided not to bother and will use a local account to log on in future.
      My Computer
    Quote Quote

  6. Macboatmaster
    Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       New #4

    Cheers
    The assortment of results for the four is a bit of a puzzle
    Providing you can manage with just the local account - some aspects of course not being available on a local account , it is perhaps the easier solution
      My Computer
    Quote Quote

 

  Related Discussions
Register device with Microsoft account.
in User Accounts and Family Safety

Is there any benefit to registering my desktop PC as a device in my Microsoft account? Is there any way to do this without creating a Microsoft account on the local PC?
I wanted to check my Microsoft Account (MSA) to see if BOTH my retail Windows licenses were in fact associated / linked to my account. And I was both amused and horrified to see this when I chose the "Devices" tab of my Microsoft Account: ...
I noticed that my newer Windows 10 computer had not been added to my list of devices on my Microsoft Account so I attempted to add it, only to find out that apparently the computer must be logged in to a Microsoft account user in order to do this....
So I have a kinda weird one that I cannot wrap my head around. I'll try to be as clear as possible... I am the administrator of my home PC, and I am using a Microsoft account instead of a local account. When I look at the properties of my...
Hello all, I just upgraded to Windows 10; not much problems for me, except one that I really wish I new that before upgrading. Let me just say this; the Windows 10 app on my pc (runing Win7 Ultimate) did not say anything about this issue, that's...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 06:13.
Find Us




Windows 10 Forums