Locked Out - Login Screen

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  1. Posts : 86
    windows 10 anniversary 64
       #1

    Locked Out - Login Screen


    I've always bypassed the login screen using netplwz, have done this forever, but I recently changed my password in netplwz (as i,ve done many times in the past) , rebooted, and now I get the login screen with a message that the incorrect password is being used.... when I enter my updated password it still reports incorrect, and when I try any past passwords I get the same incorrect message....

    I'm staring to panic here, I simply can't get into my desktop PC (windows 10 pro, latest updates), I've been plugging in passwords for the last hour and have even tried a couple of "fixes" found on the net but no love...

    Is there any hope? any help would be greatly appreciated..... btw, when I changed / updated my password in netplwz it seemed to have created another user account on the login screen, I now see two, my original with the original avatar and a new one with the stock / default avatar... both have the same name and when I reboot it defaults to the new account with the stock avatar.... I have acees to both accounts on the login screen and passwords do not work for either account, both report incorrect passworc
      My Computer


  2. Posts : 11,387
    Windows 10 Home x64 Version 21H2 Build 19044.1706
       #2

    aeneas1 said:
    when I changed / updated my password in netplwz it seemed to have created another user account on the login screen, I now see two, my original with the original avatar and a new one with the stock / default avatar... both have the same name and when I reboot it defaults to the new account with the stock avatar.... I have acees to both accounts on the login screen and passwords do not work for either account, both report incorrect passworc
    A brief aside - This part of your problem is a known symptom. It hasn't really created a new account, it just looks that way at the moment. If you were still able to log in then you could fix it by stopping the netplwiz login bypass then setting it up again.

    1 I recommend enabling the Built-In Admin account,
    log in to the Built-In Admin,
    create a new, local password-protected Admin account & write the password down somewhere secure yet accessible] - see my detailed guidance,
    returning to netplwiz and cancelling the login bypass [i.e. forcing all accounts to have to log in - Sign in User Account Automatically - TenForumsTutorials],
    reboot to test the new account's login,
    disable the Built-In Admin account.

    2 This will allow you to get into your computer again. You can now investigate your password problem. I suspect that you will have to use your new Admin account to reset your normal account's password. This is unfortunate because it can remove internet automatic logins so you'll have a bit of work to do afterwards. When you have resolved all this you should be able to use netplwiz again to enable automatic login for your normal account.

    3 That new, local password-protected Admin account can then just sit there ready for the next user-account-related difficulty.

    Denis
      My Computer


  3. Posts : 86
    windows 10 anniversary 64
    Thread Starter
       #3

    thank you very much for your reply!

    I tried your first step but I can't access the command prompt using recovery options because a password is requested, even if I try a system restore I can't because a password is requested.

    the new account that appears on the login screen offers signin options (my normal account doesn't), one of the options is using my Microsoft account credentials, but when I try I'm told the credentials are wrong even though I know for certain that they're correct
      My Computer


  4. Posts : 11,387
    Windows 10 Home x64 Version 21H2 Build 19044.1706
       #4

    The link should take you straight to Option 5 [enabling it at boot] and this does not need a password.

    Denis
      My Computer


  5. Posts : 86
    windows 10 anniversary 64
    Thread Starter
       #5

    Locked Out - Login Screen-img_20210419_231222815.jpgLocked Out - Login Screen-img_20210419_231057849.jpgLocked Out - Login Screen-img_20210419_231040115.jpgLocked Out - Login Screen-img_20210419_231031263.jpg
      My Computer


  6. Posts : 11,387
    Windows 10 Home x64 Version 21H2 Build 19044.1706
       #6

    Those screen photos are not of a boot from an install USB. Booting from the Install USB does not require a password.

    The procedure you need to follow is explained in the link I posted.

    Denis
      My Computer


  7. Posts : 86
    windows 10 anniversary 64
    Thread Starter
       #7

    yes, the screenshots were an effort to show what I've been seeing since being locked out, will look at the procedures again, thanks
      My Computer


  8. Posts : 5,183
    Windows 11 Home
       #8

    What happens, when you click on Reset Password?

    If it is MS account password, you can reset it.
    If it is a local password, you can change ii again.

    Bypass Windows Logons with the Utilman.exe Trick

    Open Command Prompt at Boot in Windows 10
      My Computer


  9. Posts : 86
    windows 10 anniversary 64
    Thread Starter
       #9

    so I'm still locked out..... successfully enabled the built-in admin using option 5 of the tutorial but now I have 3 accounts asking for passwords instead of 2, argh.... any help would be very much appreciated

    - - - Updated - - -

    TairikuOkami said:
    What happens, when you click on Reset Password?

    If it is MS account password, you can reset it.
    If it is a local password, you can change ii again.

    Bypass Windows Logons with the Utilman.exe Trick

    Open Command Prompt at Boot in Windows 10
    it asks that you insert a rescue thumb drive that contains your login credentials backup, something I don't have.

    - - - Updated - - -

    can anyone suggest another approach to get back into PC? it would be greatly appreciated.
      My Computer


  10. Posts : 11,387
    Windows 10 Home x64 Version 21H2 Build 19044.1706
       #10

    aeneas1 said:
    so I'm still locked out..... successfully enabled the built-in admin using option 5 of the tutorial but now I have 3 accounts asking for passwords instead of 2, argh.... any help would be very much appreciated
    The Built-In Admin password is empty so you can log in to it without entering anything in the password input box.

    Denis
      My Computer


 

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