Windows Hello preventing options on requiring sign-in


  1. Posts : 31
    Windows 10 64-bit Pro
       #1

    Windows Hello preventing options on requiring sign-in


    I got a new Lenovo laptop computer and it was working great but the last month or so it requires me to login every time I step away...I used to have it set for a longer time iirc because it's in a home setting, but when I go to Sign-in options now it tells me:

    "Windows Hello is preventing some options from being shown." (screen capture attached)

    (and it's stuck on "Every Time").

    Is there any way to fix this? Thanks in advance.

    Version 1803 (OS Build 17618.1000)
    Attached Thumbnails Attached Thumbnails Windows Hello preventing options on requiring sign-in-screenshot-2021-04-07-180223.png  
      My Computer

  2. Brink's Avatar
    Posts : 56,332
    64-bit Windows 10 Pro for Workstations build 21359
       #2

    Hello,

    If the Require sign-in setting is grayed out with a Windows hello is preventing some options from being shown message, it means it is not possible to change the Require sign-in setting in option 1 below while Windows Hello (ex: face) is enabled since it is assumed you want to use Windows Hello to sign in every time.

    If you do not want to remove your Windows Hello Face for example to be able to use option 1 above, you could use option 5 or 6 below to set the Require sign-in setting via policy instead.

    Turn On or Off Require Sign-in on Wakeup in Windows 10
      My Computers

  3. Macboatmaster's Avatar
    Posts : 864
    10, 8.1 and 7 all Professional versions, and Linux Mint
       #3

    Also why are you still running 1803 if that is the current build of 10, as against some detail taken from the original install of 10 on the Lenovo
    Version 1803 (OS Build 17618.1000)
    As you can see - out of date
    Current status as of November 12, 2019:
    Windows 10, version 1803 (the April 2018 Update) Home and Pro editions have reached end of service. For Windows 10 devices that are at, or within several months of reaching end of service, Windows Update will automatically initiate a feature update (with users having the ability to choose a convenient time); keeping those devices supported and receiving the monthly updates that are critical to device security and ecosystem health.


    I recommend if 1803 is the current version on your computer - you update
    https://docs.microsoft.com/en-us/win...se-information
      My Computer


  4. Posts : 31
    Windows 10 64-bit Pro
    Thread Starter
       #4

    Hi that's strange because I always download updates and it currently says there are no updates available for me.

    Macboatmaster said:
    Also why are you still running 1803 if that is the current build of 10, as against some detail taken from the original install of 10 on the Lenovo


    As you can see - out of date
    Current status as of November 12, 2019:
    Windows 10, version 1803 (the April 2018 Update) Home and Pro editions have reached end of service. For Windows 10 devices that are at, or within several months of reaching end of service, Windows Update will automatically initiate a feature update (with users having the ability to choose a convenient time); keeping those devices supported and receiving the monthly updates that are critical to device security and ecosystem health.


    I recommend if 1803 is the current version on your computer - you update
    https://docs.microsoft.com/en-us/win...se-information
    - - - Updated - - -

    Hi, I guess I'm a little confused about Hello does, and whether I should sign in with my Microsoft account or a local one?

    At some point I'll try deactivating Hello and see what happens (annoyed that I'll have to redo my fingerprints, I did three or so for each of multiple fingers to increase the chances of recognition.

    Brink said:
    Hello,

    If the Require sign-in setting is grayed out with a Windows hello is preventing some options from being shown message, it means it is not possible to change the Require sign-in setting in option 1 below while Windows Hello (ex: face) is enabled since it is assumed you want to use Windows Hello to sign in every time.

    If you do not want to remove your Windows Hello Face for example to be able to use option 1 above, you could use option 5 or 6 below to set the Require sign-in setting via policy instead.

    Turn On or Off Require Sign-in on Wakeup in Windows 10
      My Computer

  5. Macboatmaster's Avatar
    Posts : 864
    10, 8.1 and 7 all Professional versions, and Linux Mint
       #5

    Go settings
    system
    about

    it will tell you there the windows version.

    As I said
    Also why are you still running 1803 if that is the current build of 10, as against some detail taken from the original install of 10 on the Lenovo
    it depends on where YOU took the details from to post them on your thread.
      My Computer


  6. Posts : 31
    Windows 10 64-bit Pro
    Thread Starter
       #6

    According to that method I'm using 20H2 19042.906


    Macboatmaster said:
    Go settings
    system
    about

    it will tell you there the windows version.

    As I said

    it depends on where YOU took the details from to post them on your thread.
      My Computer

  7. Macboatmaster's Avatar
    Posts : 864
    10, 8.1 and 7 all Professional versions, and Linux Mint
       #7

    Cheers
    It must be where you took it from.
    There are two entries, shown in a number of places. The one I sent you is the present version. Another location is for the original version on the laptop at first install date

    I raised the issue, just in case you had the the NOW out of support 1803 version.
      My Computer


  8. Posts : 31
    Windows 10 64-bit Pro
    Thread Starter
       #8

    Got it, thanks.


    Macboatmaster said:
    Cheers
    It must be where you took it from.
    There are two entries, shown in a number of places. The one I sent you is the present version. Another location is for the original version on the laptop at first install date

    I raised the issue, just in case you had the the NOW out of support 1803 version.
      My Computer

  9. Bree's Avatar
    Posts : 18,694
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #9

    surfer2938 said:
    Hi that's strange because I always download updates and it currently says there are no updates available for me.
    No, there won't be. Your 17618.1000 is an Insider Preview build from March 7th 2018. That build was never release to the public, and was superseded by Insider build 17623, at which point 17618 was dropped and got no more updates. The public RTM build of 1803 was 17134, and the RTM version 1809 was build 17763. Your Insider build is a long-abandoned step on the path to developing 1809 for public release.

    Announcing Windows 10 Insider Preview Skip Ahead Build 17618 - Mar. 7

    Click Start, type Winver and run it. What version and build does that show?
      My Computers

  10. Macboatmaster's Avatar
    Posts : 864
    10, 8.1 and 7 all Professional versions, and Linux Mint
       #10

    Well whichever it was
    as you can see according to settings, system, about it is now
    According to that method I'm using 20H2 19042.906

    post 6 refers.
    I thought winver provides same result as settings -system- about
    but I acknowledge a good second check
      My Computer


 

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