Administrator account apparently blocked on W10 Home Ed

  1. paulking's Avatar
    Posts : 32
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
       #1

    Administrator account apparently blocked on W10 Home Ed


    My laptop, an Acer Spin3, came pre-packaged with Windows 10 Home Edition and had upgrades to version 20H2, Build 19042.867. The current problem is that I cannot log into the Administrator account, which I enabled and am using a strong password. Since I use this password frequently, forgetting it isn't the problem.

    I have resisted its nagging me on occasion to let it know my email address or whatnot, favouring a standard username/password pair for logging in. I am not interested in updates "across my devices". After the initial install, I created a joeuser account that accepted a username and password and enabled the Administrator account, which I used to downgrade joeuser to standard priveleges. I would be doing most of my computer work as joeuser (not the real username btw) on this laptop. For some time, there were no real problems, as I had done this on other laptops.

    Recently, I had been asked to install drivers under the joeuser account using elevated priveleges, but it wouldn't accept the Administrator password on the only admin account I have. Up until today, this problem comes up any time any elevated priveleges are needed at all. For some of these issues, I could log on to my Administrator account directly (since it would accept my password that way), but as of today, I am not allowed to do that either. I am now effectively blocked from logging in as Administrator in any context.

    There had been some major upgrades in the past week, and I am suspicious that this is the problem.

    Any suggestions to diagnose and fix the problem are welcome.

    Thank you.
      My Computer

  2. Fabler2's Avatar
    Posts : 2,967
    Windows 10 preview 64-bit Home
       #2

    See option 5 here, Enable or Disable Elevated Administrator account in Windows 10 | Tutorials (tenforums.com)
    Then you should be able to change the ordinary admin account's password.
      My Computers

  3. Samuria's Avatar
    Posts : 6,063
    windows 10
       #3

    Generally if you right click on the device driver install and schoose run as admin it will work
      My Computer

  4. paulking's Avatar
    Posts : 32
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       #4

    Samuria said:
    Generally if you right click on the device driver install and schoose run as admin it will work
    Nope. Not for me. It asks for my Administrator credentials, and gives me an error that the password is incorrect. I have toyed with the possibility that my password is changed by a virus or a very recent upgrade. Since I run antivirus, I think that possibly the recent upgrade is more likely. But I can't roll back the installation, it seems. But Administrator is still enabled, since it offers me that on my login screen and when I need elevated credentials to run a program or upgrade a driver.

    I used to be able to log in as Administrator to address any of these problems, but now I can't log in as Administrator anywhere.

    -

    - - - Updated - - -


    Fabler2 said:
    See option 5 here, Enable or Disable Elevated Administrator account in Windows 10 | Tutorials (tenforums.com)
    Then you should be able to change the ordinary admin account's password.
    I actually don't have an ordinary Admin account; just the root Administrator account. The joeuser account has standard priveleges, not admin. I have no issues with joeuser.
    I have tried option 5 out, and found that the first column of line 00000038 actually was "10". Not surprising, since I can see Administrator (the root account) offered as a login. The problem is that it is not accepting my password.
    Now if set the bit to "11", it will disable Administrator, which is the only account with admin priveleges. Doesn't seem like a choice.
    Paul
      My Computer

  5. Try3's Avatar
    Posts : 7,473
    Windows 10 Home x64 Version 20H2 Build 19042.928
       #5

    Paul,

    I think you are saying that the problem account is the normally disabled Built-In Admin account. If that is the case then there is no solution other than a clean install of Windows 10.
    Clean Install - TenForumsTutorials

    Next time, just use an Admin account that you have created. Leave the Built-In Admin disabled. You gained no advantage by using it and you destroyed any chance of recovering from the user profile corruption you experienced.

    Denis
      My Computer

  6. Fabler2's Avatar
    Posts : 2,967
    Windows 10 preview 64-bit Home
       #6

    Just a long shot, with the issue being the password, wondering if the update changed the keyboard to US keyboard so if you use '@' or ' " ' in the password they'll be swapped over. Highly unlikely though.
      My Computers

  7. Bree's Avatar
    Posts : 18,785
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #7

    US vs UK keyboard is not that implausible...

    "..if you use '@' or ' " ' in the password they'll be swapped over..."

    ...other 'problem' characters include # £ ~ | \

    British and American keyboards - Wikipedia
      My Computers


 

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