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Windows 10 Password issue
Hello, hope someone can help on this. My son can't access his Lenovo Yoga 530 laptop. Earlier in the week he tried logging on, it may have updated during this, but now his password isn't accepted and the facility for forgot / reset has disappeared from the screen. I'm not an expert on this but have tried various things. Firstly his Microsoft account password has been updated and neither that or the pin he was using to log in will work. I've tried all the various repair / recovery options but each one requires a password for his account, so I can't even reload Windows. Unfortunately there is no separate admin account. Using the on-screen keyboard doesn't make any difference. I've even tried various unlocking programmes though booting by USB but none of them are detecting any user accounts. I'm going round in circles, does anyone have any further suggestions. Thanks.