Unable to configure Windows Hello PIN

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  1. Posts : 80
    Thread Starter
       #31

    I could finally fix it by this link.

    But, udr.log is empty.
      My Computer


  2. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #32

    Did you run command from reddit post or one of those I gave you?

    Anyway, if you can't get logs with powershell take a look into:
    Event Viewer > Applications and Service Logs\Microsoft\Windows\User Device Registration

    reproduce your problem, refresh even viewer and let me what new messages got there.
      My Computer


  3. Posts : 80
    Thread Starter
       #33

    zebal said:
    Did you run command from reddit post or one of those I gave you?

    Anyway, if you can't get logs with powershell take a look into:
    Event Viewer > Applications and Service Logs\Microsoft\Windows\User Device Registration

    reproduce your problem, refresh even viewer and let me what new messages got there.
    Thanks. Should I provide the .evtx file?
      My Computer


  4. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #34

    I guess it's in Spanish?, share it anyway but let me know if you see some relevant errors.
      My Computer


  5. Posts : 80
    Thread Starter
       #35

    zebal said:
    I guess it's in Spanish?, share it anyway but let me know if you see some relevant errors.
    I'll share It later. I'm outside rn.

    Edit: here it is.

    - - - Updated - - -

    I still cannot add a PIN, but was able to use Defrag tool.
    Last edited by x33e010k; 14 Mar 2021 at 13:17.
      My Computer


  6. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #36

    I'm sorry but nothing useful in there, you have insider system on dev branch so anything is possible.

    See if you can find some related errors in other categories in event viewer that you think may help.
      My Computer


  7. Posts : 80
    Thread Starter
       #37

    zebal said:
    I'm sorry but nothing useful in there, you have insider system on dev branch so anything is possible.

    See if you can find some related errors in other categories in event viewer that you think may help.
    Okay, will keep researching on this matter. Thanks for helping me.
      My Computer


  8. Posts : 512
    Windows 10
       #38
      My Computer


  9. Posts : 80
    Thread Starter
       #39

    Thanks. I found an error that says: "Open provider operation failed.(2)" NCrypt Operation. Might that be the issue?
      My Computer


  10. Posts : 512
    Windows 10
       #40

    "I found an error that says:"
    That tells you encrytion of a drive failed, which to me is a good thing, only complicates your system & when you have a problem, much, much harder to resolve.

    Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not your Desktop, drag it out of it's location onto the Desktop.
    Download Farbar Recovery Scan Tool
    If we have to run Farbar more than once, refer this SS.
    https://i.imgur.com/yUxNw0j.gif
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    Double-click to run it. When the tool opens click Yes to disclaimer.
    Press Scan button.
    It will make a log (FRST.txt) on the Desktop.
    The first time the tool is run, it makes also another log (Addition.txt) on the Desktop.
    The logs are large, upload them using this. No time delays/Captcha-I'm not a Robot/account/registration needed. Give us the links please.
    Free file sharing without registration and size limits
    https://i.imgur.com/7UiiqWr.gif
    https://i.imgur.com/6N1gfOj.gif
    Last edited by jmatt; 15 Mar 2021 at 17:29.
      My Computer


 

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