Unable to configure Windows Hello PIN

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  1. Posts : 80
    Thread Starter
       #11

    jmatt said:
    Is this a Dell computer?
    No, it's a custom one.
      My Computer


  2. Posts : 512
    Windows 10
       #12

    If you want to go to bed, Brink has something in mind & he is Offline.

    You have been trying to fix. using Admin haven't you?
      My Computer


  3. Posts : 80
    Thread Starter
       #13

    jmatt said:
    If you wwant to go to bed, Brink has something in mind & he is Offline.

    You have been trying to fix using Admin haven't you?
    Yes, I have.
      My Computer


  4. Posts : 512
    Windows 10
       #14

    Do you have an NGC folder?
      My Computer


  5. Posts : 80
    Thread Starter
       #15

    jmatt said:
    Do you have an NGC folder?
    Yes, I reset NTFS permissions of that folder.
      My Computer


  6. Posts : 512
    Windows 10
       #16

    In Admin mode, delete all the contents of that folder & then recreate your Pin.
      My Computer


  7. Posts : 80
    Thread Starter
       #17

    jmatt said:
    In Admin mode, delete all the contents of that folder & then recreate your Pin.
    I found no files there.
      My Computer


  8. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #18

    Hello, please follow steps below to share event logs hopefully related to your issue:

    1. Right click on Windows button and click on "Windows PowerShell (Admin)"
    2. If prompted for password, enter administrator password and click "Yes" to continue

    3. Copy all of the code below at once, right click into console to paste and press enter
    Code:
    Get-WinEvent -Provider "Microsoft-Windows-User Device Registration" |
    select EventID, TimeGenerated, Source, Message | sort TimeGenerated -Descending |
    fl > $env:SystemDrive\udr.log
    This will create a log file in your C:\ root drive called udr.log
    Share it here.
      My Computer


  9. Posts : 80
    Thread Starter
       #19

    zebal said:
    Hello, please follow steps below to share event logs hopefully related to your issue:

    1. Right click on Windows button and click on "Windows PowerShell (Admin)"
    2. If prompted for password, enter administrator password and click "Yes" to continue

    3. Copy all of the code below at once, right click into console to paste and press enter
    Code:
    Get-WinEvent -Provider "Microsoft-Windows-User Device Registration" |
    select EventID, TimeGenerated, Source, Message | sort TimeGenerated -Descending |
    fl > $env:SystemDrive\udr.log
    This will create a log file in your C:\ root drive called udr.log
    Share it here.
    Hi! Thank you very much! I think my issue goes with your fix. I am getting this error while I run that command: "Get-WinEvent : The RPC server is unavailable".
      My Computer


  10. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #20

    Please see if one of the bellow commands work:

    Code:
    Get-WinEvent -ComputerName ([System.Environment]::MachineName) -Provider "Microsoft-Windows-User Device Registration" |
    select EventID, TimeGenerated, Source, Message | sort TimeGenerated -Descending |
    fl > $env:SystemDrive\udr.log

    Code:
    Get-WinEvent -ComputerName localhost -Provider "Microsoft-Windows-User Device Registration" |
    select EventID, TimeGenerated, Source, Message | sort TimeGenerated -Descending |
    fl > $env:SystemDrive\udr.log
    If none works, try to disable firewall and try again.
    If still no luck:
    press Windows key and type services.msc then run services as Administrator
    Right click on Windows Remote Management (WS-Management) service and start it.
    try either of the 3 commands again.
      My Computer


 

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