No password prompt at login screen. Can not login.

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  1. Posts : 3
    Windows 10
       #1

    No password prompt at login screen. Can not login.


    After I configured to start up the Windows 10 with the safe mode as following method for uninstalling a software, it does not prompt to enter a password at login screen anymore.

    It was working fine until now.






    I have tried following but no luck.


    1. Pressed Windows icon + r to launch a run command - No response
    2. Pressed the space, enter, and any other buttons to launch a password prompt - No response. *It seemed to accept a keyboard entry. i.e. Caps lock works
    3. Tried to start up the Windows 10 using F8 safe mode (I know it does not work for Windows 10 but I tried anyway)
    4. Switched the Microsoft account by selecting lower left corner account options - It did switched the account but no password prompt.


    As I can not login to the Windows, I am using my second PC to create the post. Please help.
      My Computer

  2. Slartybart's Avatar
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #2

    Have you reset System Configuration to normal boot (remove the check from safe mode)?

    Try pressing the Ctrl key and just type your password blind - there was a bug in the Preview builds, but I haven't seen it since then.
      My Computer


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    Slartybart said:
    Have you reset System Configuration to normal boot (remove the check from safe mode)?

    Try pressing the Ctrl key and just type your password blind - there was a bug in the Preview builds, but I haven't seen it since then.
    Thank you for the advice.

    As I can not login, I can not revert the system configuration.

    Pressing Ctrl and entering the password did not work. Is there any other option I can try?

    Your help is very appreciated.
      My Computer


  4. Posts : 3
    Windows 10
    Thread Starter
       #4

    I was able to resolve the issue.



    Pressing shift button and restart took me to the screen where it gave you the option to choose the "Troubleshoot". I clicked on the Troubleshoot > Advanced options > Startup Settings > Restart.



    When it is restarted, it gave me the option to enter the safe mode. After booting the machine with safe mode, it prompted the password to login.



    I logged in and uncheck the "safe boot". Now, it prompted to enter password to login.



    Thank you for your advice.
      My Computer

  5. Slartybart's Avatar
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #5

    marchinok said:
    I was able to resolve the issue.
    Pressing shift button and restart took me to the screen where it gave you the option to choose the "Troubleshoot". I clicked on the Troubleshoot > Advanced options > Startup Settings > Restart.
    When it is restarted, it gave me the option to enter the safe mode. After booting the machine with safe mode, it prompted the password to login.
    I logged in and uncheck the "safe boot". Now, it prompted to enter password to login.
    Excellent troubleshooting!
    Thanks for posting the solution that worked on your machine.
      My Computer


  6. Posts : 1
    Windows 10
       #6

    Did not work for me BUT ...


    Slartybart said:
    Excellent troubleshooting!
    Thanks for posting the solution that worked on your machine.
    If you start up the machine to the (missing) logon prompt and switch it OFF (hold down power switch) three (3) times it will start in safe mode, the third time, and you have the same options :

    After logon, i got the screen where it gave me the option to choose the "Troubleshoot". I clicked on the Troubleshoot > Advanced options > Startup Settings > Restart.
    When it is restarted, it gave me the option to enter the safe mode. After booting the machine with safe mode, it prompted the password to login.
    I logged in and uncheck the "safe boot" (in MSCONFIG). After another restart, it prompted to enter password to login.
      My Computer



  7. Posts : 1
    Windows 10
       #7

    supportsiden said:
    If you start up the machine to the (missing) logon prompt and switch it OFF (hold down power switch) three (3) times it will start in safe mode, the third time, and you have the same options :

    After logon, i got the screen where it gave me the option to choose the "Troubleshoot". I clicked on the Troubleshoot > Advanced options > Startup Settings > Restart.
    When it is restarted, it gave me the option to enter the safe mode. After booting the machine with safe mode, it prompted the password to login.
    I logged in and uncheck the "safe boot" (in MSCONFIG). After another restart, it prompted to enter password to login.
    Thanks, the switch OFF 3 times method helped me! Thank you
      My Computer


  8. Posts : 1
    Windows 10 64 bit
       #8

    Please help me. I wasnt able to login to my laptop because there's no login prompt, it just blank with display and icon on the bottom left of screen.
      My Computer


  9. Posts : 9
    MocOS Sierra
       #9

    In my Parallels VM, this hint worked by pressing the Stop VM option, and on the 4th restart, you get the prompt
      My Computer


  10. Posts : 2
    Windows 10
       #10

    supportsiden said:
    If you start up the machine to the (missing) logon prompt and switch it OFF (hold down power switch) three (3) times it will start in safe mode, the third time, and you have the same options :

    After logon, i got the screen where it gave me the option to choose the "Troubleshoot". I clicked on the Troubleshoot > Advanced options > Startup Settings > Restart.
    When it is restarted, it gave me the option to enter the safe mode. After booting the machine with safe mode, it prompted the password to login.
    I logged in and uncheck the "safe boot" (in MSCONFIG). After another restart, it prompted to enter password to login.
    Thank you for posting this! I was able to finally get into safe mode and fix my PC thanks to your suggestion about powering off windows three times. I've tried the old F8 trick and even the restore disc option prior but none of these worked. I was ready to wipe my computer until I saw your post. Thanks again!
      My Computer


 
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