Laptop Account Security When Going to Repair Shop

I have an HP laptop that needs a new powerport (receptacle where power cord plugs into laptop). Bringing it to a local shop. Although there doesn't seem to be any need for it, they asked for the password.

I created a new local user account with a password for the shop. Does this provide sufficient security for data on other accounts?

Should I wipe laptop and reinstall Win10 before releasing for repair? Windows has been acting up anyway and a fresh install would probably help. Windows has not been reinstalled in the three years or so since purchase. WinVer is 1903 (laptop has been sitting unused for over a year). Thanks.

Samuria said:

If they have the of then they can get anything off and see anything by booting Linux a clean install is a good move

You had a typo; can you please clarify? Thanks.

@BIC,
Do you have an extra old drive you can pop into the PC/install Windows clean with no personal files and pull your current good one out (and replace it after the repair)?

@steve108 good idea. I probably do have some old drives awaiting disposal. In this case, Windows has some issues anyway. When I first tried to reinstall OEM Win10 with built-in HP software, wouldn't do it.

I just tried using a bootable USB flash drive with Win10 on it. The flash drive works on a Dell desktop, but not working on the HP. Seems I can't change boot drive order.

- - - Updated - - -

Disregard, got Win10 installing from USB now.

BIC said:

@steve108 good idea. I probably do have some old drives awaiting disposal. In this case, Windows has some issues anyway. When I first tried to reinstall OEM Win10 with built-in HP software, wouldn't do it.

I just tried using a bootable USB flash drive with Win10 on it. The flash drive works on a Dell desktop, but not working on the HP. Seems I can't change boot drive order.

HP BIOS up to date? Try disabling secure boot on the HP bios. Anything useful here: https://store.hp.com/us/en/tech-take...windows-10-pcs

- - - Updated - - -

BIC said:

@steve108 good idea. I probably do have some old drives awaiting disposal. In this case, Windows has some issues anyway. When I first tried to reinstall OEM Win10 with built-in HP software, wouldn't do it.

I just tried using a bootable USB flash drive with Win10 on it. The flash drive works on a Dell desktop, but not working on the HP. Seems I can't change boot drive order.

- - - Updated - - -

Disregard, got Win10 installing from USB now.

I see Microsoft forces you to start Win10 with an account now. One more reason to be annoyed at them.

Since I was forced to insert Microsoft account login credentials, will the shop be able to access those credentials? Should I reinstall Windows again after it comes back from shop? Thanks.

BIC said:

I see Microsoft forces you to start Win10 with an account now. One more reason to be annoyed at them.

Since I was forced to insert Microsoft account login credentials, will the shop be able to access those credentials? Should I reinstall Windows again after it comes back from shop? Thanks.

Apparently you can bypass that by disconnecting PC from internet during install - this would piss me off too. What's next, force me to use Onedrive?