New
#1
Issue when I log in to two users at once in my desktop
Lately I can't log in to two users at once in my desktop, when I log in to the 2nd Windows account, this 2nd one doesn't work properly (the start menu won't pop up when you click it or press the Windows key. File explorer doesn't appear when you click the taskbar icon or press Windows + R. Yet, when I sign into the other user (the first I signed in), all works fine.
It happens whether I signed in to two Microsoft accounts or local accounts only; same if the PC is offline (Ethernet cable unplugged).
It happens if the desktop is offline too (Ethernet unplugged)
It happens in Safe mode as well, in this case, when I click the Start button icon, I get a pop-up "Microsoft Windows, The application is not responding..." (but doesn't say which).
It happens whether the accounts are Microsoft accounts or local accounts.
NOTE: The issue sometimes disappears after a few minutes.
Task manager doesn't show any stuck process or anything unusual.
I tried all this to no avail:
Restoring previous restore points.
Upgrading from 1909 to 2020 (when I did this: the issue seemed fixed, but later reappeard all by itself).
Restoring a old Windows Image backup (Windows 1809): the issue was fixed. Then I updated to 1909 and the issue reappeared (without installing any other apps). Then updated to 2004 and the issue seemed fixed, then later it reappeared.
Desktop with motherboard: Asrock Z77 Pro3-M
Windows 10 Professional
Last edited by Frank15; 29 Sep 2020 at 14:34.