New
#1
Need Access to User Account
Hello Everyone --
Okay...this is long and convoluted, but maybe someone out there knows a solution. My apologies for the length of this post.
A few days ago, Explorer began refeshing over and over on User "Acct A." In the beginning it was about every 7-10 seconds. It is now down to about 5 seconds IF I don't attempt to do anything. So attempting any further solution while logged into "Acct A" has become pretty much impossible. Prior to this, I landed on a site that listed several things known [to create the issue?], and tried some of the solutions.
Some alleviated the problem by uninstalling programs (like Silverlight, or anti-virus); some by changing certain settings or permissions; some by running SFC and DISM scans. I was able to finally get to the list of Startup items, and even disabled everything. Nothing worked though, until I tried the one thing that I could not wrap my head around - creating another user account. While I was unable to actually create another one (because of the constant refreshing), I DID already have one that I created some months back (that's another story...LOL). I logged into that account and wouldn't ya know... Explorer was doing just fine and dandy. So I am assuming at this point, that whatever has Explorer acting stupid on "Acct A," is contained in that account, and does not or will not affect "Acct B."
Now, one would think that since I have regained the use of my computer, I should be happy. I would be except for one thing - I have two cheatsheets of usernames and passwords on Acct A that I cannot get to from Acct B. I NEED those cheatsheets. I cannot get logged into ANYthing 'cause I create passwords that only someone with a photographic memory could remember! I had to create a new TenForums account just for this issue, and lucky enough to have a table with one of my email addresses linked to it. I would like to have my browser bookmarks and my email client too...but I can start over with my bookmarks, and I can get to my email via the Gmail and Yahoo webistes, and re-set up the popping of my email to Thunderbird. But I NEED those spreadsheets! To possibly exacerbate this issue, those spreadsheets are locked into a program called "Protected Folder."
I can go into the "Protected Folder" program folder and launch the program from there. I can even log into the program and see those spreadsheets listed, but I cannot unlock and open them - not from Acct B.
So, is there a way, to gain access to EVERYthing in Acct A, from Acct B? In other words, can it be fixed so that no matter which user account I log into, I would have all the same access to everything with all the same settings, preferences, etc.?
Thanks
MS Windows 10 Version 1909 (OS Build 18363.900)