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#11
Ken,
I think you are right about the alias thing. I can get into it from my computer using the gmail address. I tried entering her old email address in to see if I can get in it, and it errors me telling me it doesn't exist.
When I try to add it back as an alias, it tells me its on a reserved domain
I tried to delete the Gmail address and it errored me again for the primary alias.
So, should I try to do account recovery to get the hotmail email address back? Is there something else I should do? Or have I totally hosed it?
Once again, Thank you so much!
B
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mngerhold When I try to log into my sister’s Hotmail account it says that it doesn’t exist. My sister has had this Hotmail account for over 20 years. Judging from Ken’s emails, I somehow changed the Hotmail address into thinking it’s a Gmail address. (I just posted about that upthread) Her “old” Hotmail emails are now showing up under the Gmail account when I go to outlook.com. They do not show up in Gmail. So I decidedly think that Ken is correct.
I think now it’s just a matter of figuring out how to get her Hotmail alias back where it belongs so she can continue to receive emails from her doctors. Thanks for trying though! I really do appreciate it!
B