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#11
In Response to Your last post
Hi Caledon Ken .... So if this were reset with Keep nothing ..sorry to seem stupid .. could you explain a bit more how that would work ' keep nothing' What do I need .... I have a Msoft Acct .. Where do I get the Win 10 Sware from what about a key ?
ermm my prev laptop was Win 8.1 hmm maybe a PM is the way forward
To build further you said there were no other users folders so I'm not sure how PC was set up without a folder structure for you, the user unless they combined yours with the other person. Me too.. and every other individual that has been involved has said the same thing HOW did they do this ? and I have NO idea
I'm sure Bree or myself wouldn't mind a private message to say what legal reason stops you from resetting or clean installing .[/QUOTE]
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Hi Bree You guys are AMAZING, Ive never had such a speedy response in a forum ... THANK YOU
' The simpler and safer way is to set up a new local account. ' is looking to be the answer .. but again Im baffled why it wasnt brought up by anyone else ..
So would I need t go folder by folder in order to avoid the other 'username' being copied across
FIrefox hmmm yup I have worked with FF profiles, although Id not thought to check..
So I've just checked my FF profile folder.. and of course it is C:\Users\****\AppData\Roaming\Mozilla\Firefox\Profiles
Asterisk replacing the user name I am trying to get off my system...
I apologise for sounding thick, but if I 'move files across' wont that carry that user name too ?