Unable to log into other accounts from sign-in screen

  1. Posts : 2
    Windows 10

    Unable to log into other accounts from sign-in screen

    I recently upgrade two home computers to Windows 10. One from Windows 8.1 and one from Windows 7. The windows 7 upgrade has been flawless so far. On the other machine (previously Windows 8.1) I have two accounts. One is the administrator account, which I use, and one is my son's account.

    Once my son's account is logged in, the ONLY way to log into the administrator account is to select it from the start menu. Once the sign-in screen appears - from logging out, from the machine sleeping, or from a restart - there is no way (that I have found) to select the admin account for logging in. I have clicked everywhere, tried several function keys and alt-function combos, looked at all the settings and googled quite a bit with no solution.

    Again, the problem is that once the sign-in screen appears, the ONLY way to log into my admin account is to first log into my son's account and the select the admin account from the start menu.

    My other machine, upgraded from Windows 7, has the same two user accounts and does NOT have this problem. It always shows both accounts to select on the sign-in screen.

    The admin account was previously a local account that I converted to a Microsoft account (by signing in with my Microsoft ID). My son's account was created new after the Windows 10 upgrade. It is tied to his Microsoft account.

    Any suggestions would be greatly appreciated.
      My Computer

  2. Posts : 2
    Windows 10
    Thread Starter

    Bumping this. Does anyone have any thoughts?
      My Computer


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