Forgotten password--not the administrator account


  1. Posts : 40
    windows 10, version 1903
       #1

    Forgotten password--not the administrator account


    I am the administrator. I set up an account for my wife. She forgot her password and can't answer the security questions and does not have a password reset disk. (I am signed in.)

    Windows Pro 1903

    What can I do to get her back on line?
      My Computer

  2. Brink's Avatar
    Posts : 56,311
    64-bit Windows 10 Pro for Workstations build 21359
       #2

    Hello,

    How to Tell if Local Account or Microsoft Account in Windows 10

    If your wife's account is a local account, you can use option 3 in the tutorial below to change her password while signed in to your administrator account.

    Change Account Password in Windows 10

    If your wife's account is a Microsoft account, she will need to reset it at Microsoft using option 3 or 4 below.

    Reset Password of User Account in Windows 10
      My Computers


 

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