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Microsoft site changed my username and password - recovery?
I have several computers and a Office 365 home subscription that allows me to use Office on 6 pcs. I have 365 installed on 3 computers, and was trying to install it on my wife's computer. Let's say my wife's user name was "Sally". When I logged into my Online Account (for example, "JSmith") from account Sally to download Office, there were a couple of problems. First, the Office site was malfunctioning. MS help told me to try again in a few hours (I'll be doing that today).
But something far, far worse happened. When I logged into the MS website, somehow their process CHANGED THE NAME OF MY WIFE'S ACCOUNT TO JSmith. And assigned JSmith's default directory to c:/user/Sally. And changed the password of my wifes' account to the one for JSmith. WTF????
Now, thanks to Microsoft, I'm spending time fixing software. Again. I'm fine with there being a JSmith account on the machine. What I want to do is to create a "c:/user/JSmith" directory for that user, and redirect the JSmith account to point at that directory. Then I want to recreate a user Sally, pointing to her old files at" c:/user/Sally".
One way of doing this would be to just rename the JSmith account back to Sally and hope that this did not break the current link to c:/users/Sally. I could then change the password back to Sally, and then just create an admin account called JSmith. Will this work? Any danger of Windows "helping" me by wiping out the current "Sally" directory? Also, if I change the name of the account that MS changed, will that affect the info in Appdata, or in Outlook.
The other way of doing this seems to involve copying large alphanumeric strings from a cmd window into regedit. Not really thrilled about that.
This is the second time that logging into the windows account f'ed up my accounts. The last time, it changed the PW on my main work computer - nearly a disaster. WTF would they do stupid stuff like this?
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This gets worse: the account now pointing to my wife's files is logged into by logging into my MS account, which means I can't just change the name on the local machine. I'd have to change the MS account name and this would mess up my other three computers.
So can I copy all of the files in c:/users/Sally to a new directory c:/users/JSmith and then change the user account to point to JSmith?
Microsoft's approach seems intrusive, opaque, damaging to data... What a cluster ____.