Microsoft account problem?


  1. Yod
    Posts : 7
    Window 10 Pro
       #1

    Microsoft account problem?


    A popup appears (slides out like other 'official' notifications), and prompts to click on a link to fix it

    Windows 10 of course
    Attached Thumbnails Attached Thumbnails Microsoft account problem?-microsoft-account-problem.jpg  
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  2. idgat's Avatar
    Posts : 913
    Windows 10 Pro
       #2

    Is the message prompted by any action you do (clicking on something?)

    Doesn't look kosher to me ... what anti-malware software are you running?

    Download and run Malwarebytes to start with.

    EDIT : Right-click on the link, "Copy link address", and paste it in your reply to here.
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  3. Posts : 1,960
    Windows 10
       #3

    Looks very suss, would never click on any link given.

    Sign on in the normal way to the MS Account. I would check the Account settings as regards links, they have a tendency to link you to things you may not want when introducing yet another unwanted "feature".
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  4. ninja750's Avatar
    Posts : 45
    Windows10 Pro
       #4

    I have the same problem

    if I "fix" the "problem" entering the microsoft account password the notification is gone until two weeks or so, then here we are again. any solution to this?
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  5. Jacee's Avatar
    Posts : 1,587
    Win 10 home 20H2 19042.928
       #5
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  6. ninja750's Avatar
    Posts : 45
    Windows10 Pro
       #6

    I already turned off shared experience and the problem is still there, sad to learn that the only way is to use a local account since something is surely broken somewhere in windows
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  7. Ground Sloth's Avatar
    Posts : 316
    Windows 10
       #7

    There's most likely nothing wrong with your Microsoft account.

    This issue has been around since Shared Experiences was introduced in Windows 10. Usually the issue arises when you turn off sharing, and can occur even if you sign into Windows with a local account but use your Microsoft account to sign into apps.
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  8. ninja750's Avatar
    Posts : 45
    Windows10 Pro
       #8

    Ground Sloth said:
    There's most likely nothing wrong with your Microsoft account.

    This issue has been around since Shared Experiences was introduced in Windows 10. Usually the issue arises when you turn off sharing, and can occur even if you sign into Windows with a local account but use your Microsoft account to sign into apps.
    I disabled shared experiences but the popup still come out at startup randomly
    next step I will try to log out from outlook since I use the same microsoft account, just noticed in that notification setup screen
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