File Explorer shows Unknown User Accounts


  1. Posts : 565
    Windows 10 Professional 64-bit
       #1

    File Explorer shows Unknown User Accounts


    Windows 10 Home 64-bit v1909 build 18363.657 OS which was upgraded from Windows 8.1 on 20th Aug 2019 and had updates and upgrades so it is up-to-date: -

    User "Visitor" and the two redacted accounts shown are the only accounts in-use on my PC but, when I look at the "C:\Users" folder I see the following users which are not in use on my PC: -

    a) "Admin"
    b) "Guest"

    Also see picture: - File Explorer shows Unknown User Accounts-user-public.png

    I believe "Administrator" and "Public" are created by Windows and are reserved names so I have no query with these.
    It is possible that it was me that created accounts a) and b) and later deleted them but it has left these folders.

    Q1- Can I delete users a and b in File Explorer?
    Q2 - If it is OK to delete them is there a special way to do it?
    Last edited by wiganken; 01 Mar 2020 at 12:32.
      My Computers


  2. Posts : 5,330
    Windows 11 Pro 64-bit
       #2

    Head over to Control Panel --> User Accounts --> Manage another Accounts to delete user accounts on Windows.
    You should know some software may create user profile to function.
      My Computer


  3. Posts : 565
    Windows 10 Professional 64-bit
    Thread Starter
       #3

    As I said there are only "Visitor" and the other two redacted accounts which are active. "Admin" and "Guest" do not appear so I can't delete them by the method you describe. I am certain that they were user accounts that I had created at some time but then later deleted them by the method you describe. They only appear when looking in the "C:\Users" folder but I do not know if it is safe to delete them via File Explorer or whether I need to go into the registry editor or if there is some other means of deleting them.
    Logic says that I should be able to delete the folders but I know Windows is a complicated OS and I thought I would check first. Hence my query.
      My Computers


  4. Posts : 5,330
    Windows 11 Pro 64-bit
       #4
      My Computer


  5. Posts : 565
    Windows 10 Professional 64-bit
    Thread Starter
       #5

    Your second post gave me the info I was after. Thank you.

    I'll mark this Solved.
      My Computers


  6. Posts : 5,330
    Windows 11 Pro 64-bit
       #6

    You are very welcome!
      My Computer


 

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