Windows 10: Two computers and cant get into one!

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  1.    11 Aug 2015 #11

    willington said: View Post
    ^

    I'm sorry to hear of your similar problems, but am at the same time relieved to hear that someone else has encountered log-in issues.

    As for 2 factor Authorization, I kept checking with MS and my local computer specialist that I only needed the same registered e/mail account and one password for all my Microsoft machines. Each time they said YES. In fact, I am the perfect model for MS' vision of cross platform user...a MS Lumia phone, a laptop and a desktop.

    With 10 looming and a huge pre-launch testing group, MS would have ironed out 99.9% of the bugs and trained their call centre staff to at least listen and take note of reported faults. Call me synical, but I believe that MS launched 10 launched this OS way too early due to pressure from their new CEO in direct response to Investor concerns about MS's future.
    I hope you get it sorted out as things never go as planned with new releases but its the sheer lack of information that's causing this I feel, but to lose the ability to have a working OS on your PC, laptop what have you is unacceptable.
      My ComputerSystem Spec

  2.    11 Aug 2015 #12

    willington said: View Post
    Further update.

    I contacted MS tech support and explained the situation....talking to them in chat using my desktop (8.1) and wanted to rectify why my MS password isn't being recognised on my laptop (10). Their Advisor (Femme P) told me that they could see my laptop screen...which was a load of BS as the laptop wasn't even switched on!

    That Advisor then went away to speak to her supervisor and then cut me off!

    I then arranged a callback from MS and their advisor told me to 'wipe my hard drive and Windows 8.1 will still be on it.' When I challenged him over this, as my laptop has a recovery partition...he was insistant that I follow his instructions.

    I did as he instructed...and low and behold...I now have a laptop with only the BIOS on it!

    Needless to say, I am not amused.
    Bloody ridiculous!

    What an unbelievably diabolical level of incompetency.

    Let us know if you need help getting the laptop going.
      My ComputerSystem Spec

  3.    11 Aug 2015 #13

    thanks all, I'll be back if need assistance
      My ComputerSystem Spec

  4.    13 Aug 2015 #14

    I ended up downloading the 'clone' of my hard drive back onto my laptop.

    10 has gone some very interesting and innovative features which I really want to utilise...but I wont attempt to re-load 10 for quite a few months until the initial glitches and bugs have been ironed out.
      My ComputerSystem Spec

  5.    17 Aug 2015 #15

    Windows 10 strikes again!

    One of the new features of 10, is that it transfers all kinds of data between any computer that is registered to the same MS account holder. Useful feature for some situations, but not in all instances.

    Despite re-installing my OS 8.1 onto my laptop, Microsoft has automatically transferred all my browser 'favourites' and 'Apps' from my desktop to my laptop and vise-versa. NOT A FEATURE OF 8.1 but still quite useful.

    However, why would I want/need all my HP lappy 'apps' to my Del desktop and my Del desktop's onto my HP laptop? So I tried them out and lo and behold, they won't work, as they only can be used on the applicable machine. So I deleted them on the 'incorrect' machines, only for Microsoft to automatically re-install them!

    As I see it, the only way to avoid this situation is to do a clean re-install of my laptop, as if were a new machine, and set up a different e/mail address for the MS account. Then I would have to spend hours having to re-install all the updates, drivers etc etc...hour's of work!

    I'm not impressed!
      My ComputerSystem Spec

  6.    17 Aug 2015 #16

    I never set a password and yesterday one started asking for one. I kept typing things into it and after a while it allowed me in. The other computer never had this issue. also one system went from Win7 it had no issues with PW,the other went from Win 8.1 it had password issue.
    Another strange item the computer that had Win7 is in many ways like the same items as before, the other that had Win 8.1 has a different interface to things. Both have Win10 now but both not the same.
      My ComputerSystem Spec

  7.    17 Aug 2015 #17

    One thing to look out for is how you are signing in. There is an option to change from a password to PIN, and back. I had a similar issue where my password was not working, until I noticed under the password box there are the options to change the type. Somehow I switched it to PIN. I switched it back to password, and it worked the first time.
      My ComputerSystem Spec

  8.    17 Aug 2015 #18

    willington said: View Post
    Windows 10 strikes again!

    One of the new features of 10, is that it transfers all kinds of data between any computer that is registered to the same MS account holder. Useful feature for some situations, but not in all instances.

    Despite re-installing my OS 8.1 onto my laptop, Microsoft has automatically transferred all my browser 'favourites' and 'Apps' from my desktop to my laptop and vise-versa. NOT A FEATURE OF 8.1 but still quite useful.

    However, why would I want/need all my HP lappy 'apps' to my Del desktop and my Del desktop's onto my HP laptop? So I tried them out and lo and behold, they won't work, as they only can be used on the applicable machine. So I deleted them on the 'incorrect' machines, only for Microsoft to automatically re-install them!

    As I see it, the only way to avoid this situation is to do a clean re-install of my laptop, as if were a new machine, and set up a different e/mail address for the MS account. Then I would have to spend hours having to re-install all the updates, drivers etc etc...hour's of work!

    I'm not impressed!
    Yea all the stuff they try to make life more convenient in the end turns into a major hassle sorry to hear your need to reinstall your original what a project/headache!
    I wonder is there a way to unsync only certain apps etc... before you go ahead I know on Google Chrome browser I think you can do each item separately though finding where the settings are is cumbersome, try and see if you can find similar settings for your MS account.
      My ComputerSystem Spec

  9.    17 Aug 2015 #19

    Bobby Phoenix said: View Post
    One thing to look out for is how you are signing in. There is an option to change from a password to PIN, and back. I had a similar issue where my password was not working, until I noticed under the password box there are the options to change the type. Somehow I switched it to PIN. I switched it back to password, and it worked the first time.
    Come to think of it I did enter in a PIN when I was signing up for XBOX as it prompted me to choose but it was my understanding it would be for XBOX login or so I thought it never said it would be for me to login to my machine! What is the difference between a PIN and Password?
    I do have a picture I took of my failed attempts to logon and it says wrong password so Im assuming I was under a password system I did not see any other choice for PIN though the eyes are not as good as they once were.
      My ComputerSystem Spec

  10.    17 Aug 2015 #20

    toadstool said: View Post
    I wonder is there a way to unsync only certain apps etc...
    You can chose what is synched between devices. If you want to sync bookmarks and wallpaper but not apps for example you certainly can. You can't sync only certain apps though.

    Here is the tutorial for Windows 8/8.1 Sync Your Settings - Turn On or Off in Windows 8
      My ComputerSystem Spec


 
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