Good afternoon all,

So here is my situation I have 2 users whose account were built the same way by the same admin on Office 365 with Azure AD free. They are using identical computers both running Windows 10 Pro but getting different behaviors. When one of them tried to set up the new computer to log in with his existing account it worked just fine, the other one however received an error saying his account was not a Microsoft account. When the admin looks at them in Azure AD and from the Office 365 portal he can see no differences. Any ideas on why this is happening?