W10 phantom user account...how do I get rid of it

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  1. Posts : 157
    W10
       #1

    W10 phantom user account...how do I get rid of it


    My W10 ver18.362 desktop boots up to a user account that is not showing in my user account settings

    There are two user accounts on my pc but my PC always boots up to a user account that has not existed for over a year. I then have to change user accounts to one of the two existing accounts

    When I go into my user account settings there are the two user accounts we use bu the "phantom" user account is not there..


    Any ideas as to how to eliminate the non existing user account ???
    Last edited by Barman58; 17 Dec 2019 at 10:33. Reason: make post readable to all
      My Computer

  2. NavyLCDR's Avatar
    Posts : 15,583
    Windows 10 Pro
       #2

    Is it listed under users if you press the Windows Key + R and enter: netplwiz
    and run it.
      My Computer


  3. Posts : 157
    W10
    Thread Starter
       #3

    thanks for your reply
    it wasn't listed when running netplwiz......
      My Computer

  4. FreeBooter's Avatar
    Posts : 4,025
    Windows 10 Pro 64-bit
       #4

    Please open the Command Prompt by typing cmd.exe into Start Menu, right-click on Cmd.exe, and open it as an administrator.

    Execute following command to find out if it list "phantom" account:

    Code:
    net user
    Execute following command to delete "phantom" user account:

    Code:
    Net user phantom /delete
      My Computer


  5. Posts : 157
    W10
    Thread Starter
       #5

    thanks for your reply
    the "phantom" account did not display but the guest account showed
      My Computer

  6. FreeBooter's Avatar
    Posts : 4,025
    Windows 10 Pro 64-bit
       #6

    What is the username of the "phantom" account.
      My Computer


  7. Posts : 157
    W10
    Thread Starter
       #7

    the name of the phantom account is mouln


    the name of the phantom account is "mouln"
      My Computer

  8. FreeBooter's Avatar
    Posts : 4,025
    Windows 10 Pro 64-bit
       #8

    Execute following command to delete "mouln" user account:

    Code:
    Net user mouln /delete
      My Computer


  9. Posts : 157
    W10
    Thread Starter
       #9

    see below for readout after trying



    W10 phantom user account...how do I get rid of it-command.jpg
      My Computer

  10. FreeBooter's Avatar
    Posts : 4,025
    Windows 10 Pro 64-bit
       #10

    You have two user account Jim and Maria are they user account you created?
      My Computer


 
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