My Documents, My Pics are referring to the Temp account

  1. Posts : 18
    Win10 Pro

    My Documents, My Pics are referring to the Temp account

    My boss' computer just started doing this. He logs in and all of the his Documents and Pictures are gone. Quickbooks can't find its files.

    If you look into his User account, everything is there. So I had him change the location of his Documents folder and the current path is c:\Users\Temp\Documents where it should be c:\Users\HisUserName\Documents. When this is changed all goes back to normal for his My Documents. However, a reboot breaks it again.

    I also tried to have him run Remote Assistance so I could poke around myself, but he gets a message saying Remote Assistance is not available with this account.

    I had him double check that he is logged into the right account - he is and it is a local admin account.

    I am getting many symptoms of being logged in as a guest account, but that is not the case.

      My Computers

  2. Posts : 61,923
    64-bit Windows 11 Pro for Workstations

    Hello Brad,

    If you like, you might see if the method in the tutorial below may be able to fix this temporary profile issue.

    Fix You've been signed in with a temporary profile in Windows 10
      My Computers

  3. Posts : 1,765
    Windows 10 Home

    Just as a caution, if Brink's tutorial applies, then BEFORE you apply fix, move all files in the Temp User folders to a new, accessible folder or copy them to his Username folders since a Temp Profile will delete ALL files, if deleted !
      My Computer


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