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#1
Locked out of MS Account because of failed (?)Three Security Questions
I'm locked out of my Window 10 Microsoft Account after not using the computer for two months. I re-set the password but then it didn't work. So I tried recovering my account and was asked to answer three security questions I'd previously entered. When I entered them, I got a message they weren't accurate. I tried spelling one of the answers different ways to see if it would work, but no luck. I'm certain that the security answers I entered are correct. What gives?
I'm so fed up right now and feeling a little desperate because I can't get into some important documents, and into my 43,000 photos , some of which I need to edit now for professional reasons.
What can I do to get access to my MS Account again? The only thing I have access to right now is the Administrator account, but that doesn't help because I have no files in that account.