How to get original user 'name' back after Win 10 changed to 'name.000

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  1. Posts : 21
    Win 10 Home x64 v. 1903 (Build 18362.1440)

    How to get original user 'name' back after Win 10 changed to 'name.000

    Some Win update (maybe KB4505903 & KB4508433) has changed my user name, into ‘name.000’. How can they do that??? They moved everything from my personal user directory ‘Name’ into a new user directory ‘Name.000’. Lost info and my Outlook 2013 won’t work & what to do with My Original Directory (I want it back)! Would uninstalling the updates above help anything??? Or do I move everything - will it happen again?

    Also, I've done many suggestions re loggin into a 'temporary account'. That is not the problem - I checked it up & down.

    Thank you for your help.
      My Computer

  2. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503

    This is old and has worked from XP on up.

    Before doing any of the following, create a new System Restore point.

    Sounds like your user profile has lost it's connection with where it's data is stored. If you are comfortable with using regedit, do the following:

    Open a Elevated Command Prompt and enter the following:
    net user administrator /active:yes

    This enables the hidden Administrator account.

    Now boot to Safe Mode and login as Administrator.

    What you need to do is direct your profile back to the ProfileImagePath of the original profile.

    Click on Start then Run. type regedit and press Enter or click OK.

    Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

    Once there, you will see the SID's listed for all of the profiles on the machine.
    Within the Key for each SID there is an entry called "ProfileImagePath" that will look like
    %SystemDrive%\Documents and Settings\UserName...

    Scroll through the SID's until you find the one with the screwy name, like
    %SystemDrive%\Documents and Settings\youruserid.000

    This is just an example, could be something else weird.

    Just edit the Key to remove the ".000", and it will point the user back to the old profile...

    Got this from but it's no longer there.
      My Computers

  3. Posts : 21
    Win 10 Home x64 v. 1903 (Build 18362.1440)
    Thread Starter

    Boy do I have problems now... I originally had NO temp users, so I did as above (instead of Brink's tutorial because I had no temp user issues) and then after restart, it came up with a temp user (it did come up with a totally different desktop, etc.). But I figured no problem - Brink's tutorials had a temp user, so I did his instructions (a few times) - now I have 5 temp users. Again, no problem - I had good system restores. Uh oh - they would not take. I know that I've had system restores balk at me, and there was just a simple tweek and the restores worked perfectly. Well, you'd think I would remember that simple tweek? Ha ha ha ha ha! Now I don't know where to go. Somehow I've messed up your's & Brink's help. So sorry to bother again, but any last suggestions? Again, thank you all!
      My Computer

  4. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503

    I'm don't know which one of Brink's tutorials you are referring to, can you post a link to it please.

    For me, System Restore either works or it doesn't I don't know of any tweek to make it work.

    Is your original account folder still there under C:\Users or has it all been moved under one of the new temp account names?
      My Computers

  5. Posts : 21
    Win 10 Home x64 v. 1903 (Build 18362.1440)
    Thread Starter

    How to get original user 'name' back after Win 10 changed to 'name.000

    I'm sorry to not put the link. Tutorial: How to Fix 'You've been signed in with a temporary profile' Error in Windows 10.

    Fix You've been signed in with a temporary profile in Windows 10

    System Restore does not 'complete' all the time. Most often it's a problem with antivirus, etc., mine being Bitdefender.

    As to my original account folder C:/users/name, it is still there - but only with 2 files AppData & Search (none of which have my files). The add'l folder, C:/users/name.000 does seem to have most of stuff.

    The 5 new temp files are mostly empty, except for some empty normal named file folders like music, etc.. Names are: TEMP, TEMP.T-computer, TEMP.T-computer.000, TEMP.T-computer.000.001 & TEMP.T-computer.000.001.002.

    Thank you!
    Last edited by Brink; 18 Sep 2019 at 12:31. Reason: added tutorial link for more info
      My Computer

  6. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503

    So following Brink's tutorial and renaming C:/users/name.000 to C:/users/youraccounbaname in the registry doesn't work?

    Do you have everything backed up just ion case things continue to go wrong? At some point you may have to give in and reinstall, either a Clean Install or try a reset saving your files and folders.
      My Computers

  7. Posts : 21
    Win 10 Home x64 v. 1903 (Build 18362.1440)
    Thread Starter

    Hi Ztruker. There is one part of Brink's tutorial (sorry, but I don't know how to put in a link) where he talks about the Events Viewer. Other than looking at the events, what is it there for? What do I do with it?

    Sorry again, for me being a 'newby' on forums.
      My Computer

  8. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503

    Looks like that part is to see when the temp profiles were created and the SIDs that they were created under. @Brink could explain more. Hopefully he will stop by soon.

    Where do you stand now? Are your files available in any of the profiles under the Users directory?
      My Computers

  9. Posts : 61,585
    64-bit Windows 11 Pro for Workstations

    Hello @happyheart,

    The Event Viewer info in the tutorial is just for reference to find more details about it if wanted. It can also be used to help ID the user account name and SID affected by the error.

    The main thing you would want to try is to change the registry settings as Rich posted above to use the correct user profile folder path for your account to see if that may fix it.

    If Name.000 is the correct profile folder and has just been renamed somehow, you could changing the name of this folder back to its original name using the method in the tutorial below.

    Change Name of User Profile Folder in Windows 10
      My Computers

  10. Posts : 21
    Win 10 Home x64 v. 1903 (Build 18362.1440)
    Thread Starter

    Well, it's fixed!!!!!!! Thank you all for your guy's help! Awesome! Thank you!
      My Computer


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