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#21
Original issue was that it would boot into Win 10 but the only account didn't have admin permissions so was very restricted. My thought was to enable the internal administrator account and then change the other one.
However, now it won't boot into Windows at all.
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So I restored back to the point that I had set up before trying to fix it. That allowed me to boot into the restricted permission account. I then went through the procedures above to enable the administrator account, set it up and used it to "fix" the other account, then disabled the administrator account and all is good! Returning it to the owner tomorrow who still insists that he did nothing strange :)
Thanks all.