Get rid of mystery user

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  1. tcebob's Avatar
    Posts : 480
    Windows 10 pro 1903 1862.145
       #1

    Get rid of mystery user


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    Here's the login Page. As you see there are two choices of logins, both the same name. The one shown is bogus; there is no password. The other is true and accepts my pin. I can't get any info in Settings. How can I straighten this out?
      My ComputerSystem Spec

  2.    #2

    Press the windows key + R to open a run dialog box. Run netplwiz

    Uncheck the box that says "User must enter a user name and password to use this computer"
    Click Apply
    Click Cancel on the next window that opens
    Click the Apply button again on the first window
    Click OK
      My ComputerSystem Spec

  3. tcebob's Avatar
    Posts : 480
    Windows 10 pro 1903 1862.145
    Thread Starter
       #3

    I think I need professional help with this one. Somehow my User Name is shown in User Accounts as "*******@comcast.net". The login screen believes I am Robert Shiffman and accepts my PIN.
    Last edited by Brink; 11 Jul 2019 at 10:53. Reason: hid email address
      My ComputerSystem Spec

  4. bro67's Avatar
    Posts : 7,078
    Mac OS Mojave
       #4

    tcebob said: View Post
    I think I need professional help with this one. Somehow my User Name is shown in User Accounts as "*******@comcast.net". The login screen believes I am Robert Shiffman and accepts my PIN.
    You do not need to go anywhere else, just need to use the right tools. Windows Administrator Tools > Computer Management > Local Users and Groups > Users. See if it shows up in there. You can also use Powershell. How to List All User Accounts on a Windows System Using PowerShell
    https://docs.microsoft.com/en-us/pow...powershell-5.1
      My ComputersSystem Spec

  5. tcebob's Avatar
    Posts : 480
    Windows 10 pro 1903 1862.145
    Thread Starter
       #5

    Power shell only found one user: me, tcebo. Admin tools doesn't have a Users choice but search for "user" finds User Accounts. There, too, only my principal account is listed. It seems that the system doesn't know about the ghost account. But the log on screen thinks it's there. User Accounts in Settings no longer shows the bogus account, so maybe the system has removed it.

    I'm going to reboot now and see whether the log on screen has changed
      My ComputerSystem Spec

  6. Try3's Avatar
    Posts : 2,297
    Windows 10 Home x64 and Pro x86
       #6

    I know nothing about the subject but I have seen other TenForum threads in which this doubling up on the login screen was explained.
    - There was no danger from the doubling up
    - There was a method of stopping it

    Denis
      My ComputerSystem Spec


  7. Try3's Avatar
    Posts : 2,297
    Windows 10 Home x64 and Pro x86
       #7

    In response to a similar problem, lx07 suggested, "Try toggling the "Users must enter a username and password" checkbox in netplwiz on and off a few times pressing "Apply" in between.".

    So you might try that.

    Denis
      My ComputerSystem Spec

  8. tcebob's Avatar
    Posts : 480
    Windows 10 pro 1903 1862.145
    Thread Starter
       #8

    Thanks, Try3, I'll look for the threads.

    I did reboot and the double accounts were still visible. The one with my full name is correct but the boot process tries to use the other first. The name of the other is "tcebo", which is my directory in C:\Users.
      My ComputerSystem Spec

  9. tcebob's Avatar
    Posts : 480
    Windows 10 pro 1903 1862.145
    Thread Starter
       #9

    OK, I tried the Netplwiz thing -- and it worked!

    Aside from that, netplwiz is completely confused about my data. There's probably a way to fix that.

    Thanks greatly for your help!
      My ComputerSystem Spec

  10.    #10

    tcebob said: View Post
    OK, I tried the Netplwiz thing -- and it worked!

    Aside from that, netplwiz is completely confused about my data. There's probably a way to fix that.

    Thanks greatly for your help!
    You mean just like I posted in post #2 of this thread? The very first reply? Imagine that......
      My ComputerSystem Spec


 
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