New
#1
Out of the box NEW Lenovo Yoga C730 already has "Ahmad Bilal" account
I just unboxed a new Lenovo Yoga 730 laptop with Windows 10 Home that we bought for my wife's use. Instead of the usual screens for setting up the system I got the login screen for a user account, "Ahmed Bilal." I obviously don't know the password, so I can't even run Windows. Also, at the bottom right, there is a box that says "ENG". When I clicked on that box, I got a choice of US English or Urdu (Pakistan) keyboards.
Everything about the hardware looks new. Plastic wrapping on the screen hinges. Plastic wrapping on the power supply. The box itself was sealed with tape.
So exactly what is going on here? How do I get rid of this Bilal guy's account. Was I sold a used computer packaged up as new?
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