Safe Mode won't accept correct password Solved

  1.    1 Week Ago #1

    Safe Mode won't accept correct password


    I'm trying to run a third party software (AVG Internet Security) cleanup file that recommends Safe Mode. Yet, when I get to the Safe Mode lock screen, it won't accept my password (note that I am entering the password, not the PIN - it's the same password that gets me into my Microsoft account). Any suggestions what I should try? I'm hesitant to run the cleanup file in full Windows since it's not recommended.
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 9,887
    10 Home x64 (1809) (10 Pro on 2nd pc)
       1 Week Ago #2

    I don't have a MS account, but from the endless number of similar questions it would appear that your account actually has three 'passwords', your PIN, your MS account and a separate local password for use in Safe mode.

    As I only use a local account I've never got to the bottom of this, maybe @Brink can tell you how to find (or reset) this 'local' password.

    However, I can suggest how you can easily run in Safe Mode. Create yourself a second local account just for maintenance purposes and make it an administrator. You'll be able to sign in to that one in Safe mode. Apart from anything else, it's always useful to have a second admin account in case of emergencies.
      My ComputersSystem Spec

  3. Brink's Avatar
    Posts : 35,255
    64-bit Windows 10 Pro build 18317
       1 Week Ago #3

    If you like, you could enable the built-in Administrator account, and use it Safe Mode.

    Enable or Disable Elevated Administrator account in Windows 10 | Tutorials
      My ComputersSystem Spec

  4.    1 Week Ago #4

    Have you tried safe mode with network its possible it cant connect to verify the password
      My ComputerSystem Spec

  5.    1 Week Ago #5

    Brink said: View Post
    If you like, you could enable the built-in Administrator account, and use it Safe Mode.

    Enable or Disable Elevated Administrator account in Windows 10 | Tutorials
    Thanks, Brink. That worked like a charm. Also thanks to Bree and Samuria.
      My ComputerSystem Spec

  6. Brink's Avatar
    Posts : 35,255
    64-bit Windows 10 Pro build 18317
       1 Week Ago #6

    Glad we could help.
      My ComputersSystem Spec


 

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