Safe Mode won't accept correct password


  1. Posts : 3,352
    Windows 10 Pro x64
       #1

    Safe Mode won't accept correct password


    I'm trying to run a third party software (AVG Internet Security) cleanup file that recommends Safe Mode. Yet, when I get to the Safe Mode lock screen, it won't accept my password (note that I am entering the password, not the PIN - it's the same password that gets me into my Microsoft account). Any suggestions what I should try? I'm hesitant to run the cleanup file in full Windows since it's not recommended.
      My Computer


  2. Posts : 31,611
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #2

    I don't have a MS account, but from the endless number of similar questions it would appear that your account actually has three 'passwords', your PIN, your MS account and a separate local password for use in Safe mode.

    As I only use a local account I've never got to the bottom of this, maybe @Brink can tell you how to find (or reset) this 'local' password.

    However, I can suggest how you can easily run in Safe Mode. Create yourself a second local account just for maintenance purposes and make it an administrator. You'll be able to sign in to that one in Safe mode. Apart from anything else, it's always useful to have a second admin account in case of emergencies.
      My Computers


  3. Posts : 68,862
    64-bit Windows 11 Pro for Workstations
       #3

    If you like, you could enable the built-in Administrator account, and use it Safe Mode.

    Enable or Disable Elevated Administrator account in Windows 10 | Tutorials
      My Computers


  4. Posts : 8,101
    windows 10
       #4

    Have you tried safe mode with network its possible it cant connect to verify the password
      My Computer


  5. Posts : 3,352
    Windows 10 Pro x64
    Thread Starter
       #5

    Brink said:
    If you like, you could enable the built-in Administrator account, and use it Safe Mode.

    Enable or Disable Elevated Administrator account in Windows 10 | Tutorials
    Thanks, Brink. That worked like a charm. Also thanks to Bree and Samuria.
      My Computer


  6. Posts : 68,862
    64-bit Windows 11 Pro for Workstations
       #6

    Glad we could help.
      My Computers


 

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