local account unable to switch to MS account


  1. Posts : 1,243
    10 Pro retail 1909
       #1

    local account unable to switch to MS account


    I tried everything on the account page to no avail. When I googled the issue, I saw many folks with the same issue. How is whis done with Windows 10 Pro 1809?
    I was told to use a second account for my wife to backup itunes so gave her a local account then cold not get back to the MS account. I was lucky enough to have a Macrium image.
    I thought ids I signed out of hers, I could reboot and chose to sign in as MS.
      My Computer

  2. Brink's Avatar
    Posts : 56,311
    64-bit Windows 10 Pro for Workstations build 21359
       #2

    Hello Peter,

    If you haven't already, you might see if something in the tutorial below may help for now.

    Switch to Microsoft Account in Windows 10 | Tutorials
      My Computers


  3. Posts : 1,243
    10 Pro retail 1909
    Thread Starter
       #3

    I will post back after reading but wanted you to know that I created the local account with no passwords I forgot to tell you that
      My Computer

  4. Brink's Avatar
    Posts : 56,311
    64-bit Windows 10 Pro for Workstations build 21359
       #4

    That's ok. When you get to step 7 above, you would just leave it blank.

    When you successfully switch to a Microsoft account, it will use the password of your Microsoft account.
      My Computers


  5. Posts : 1,243
    10 Pro retail 1909
    Thread Starter
       #5

    I read it all and watched the Windows ten forum video.
    I must have had a glitch because when I signed out of the local account and tried to "sign in with a MS account" it said that is being used or something like that. I did try all, as I said, so used Macrium - thank goodness. I am afraid to do this again.
    Any ideas?
      My Computer

  6. Brink's Avatar
    Posts : 56,311
    64-bit Windows 10 Pro for Workstations build 21359
       #6

    Was it possible that you had another account on the PC using the same Microsoft account, or the local account you were trying to switch was still signed in to an app with the Microsoft account?
      My Computers


  7. Posts : 1,243
    10 Pro retail 1909
    Thread Starter
       #7

    switching


    Brink said:
    Was it possible that you had another account on the PC using the same Microsoft account, or the local account you were trying to switch was still signed in to an app with the Microsoft account?
    >>I think your idea that there was an open account or app is the most reasonable.
    I am the only user of this pc and only have one MS account. Maybe an app was open but I am not sure where that would be. Thank you
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:00.
Find Us




Windows 10 Forums