Microsoft deliberately making it difficult for me to obtain my account

The bigger question is if the system was purchased with a legit copy of Windows 7, wouldn't the Windows 10 upgrade activate automatically using the Windows 7 key? Since Windows 10 isn't currently activated, either the Windows 7 key wasn't legit or Windows 10 was installed using a different non-legitimate product key?

I guess you are beginning to discover the reality of and a new way of living in the Net.

Tbeloyal said:

Hello 10 , did you read the part when i said i provided these following proofs
1- 3 email addresses the account was sent to
2-The actual subject title the reciever will have recieved from that account
3- Two passwords that will have been used to set up the account
But still Microsoft is adamant in being difficult.
The account was only open for just a short time

Look, this is the way I see it.

It doesn't matter if you remember or could cite hundreds of addresses from the Inbox, Sent box, or spam bin, if you don't have or can't provide a secondary email address that is attached to your MS account for recovery or identity verification. Or, even a birth date. MS or any other legit company would not touch your mailbox to verify claims, especially for your specific purpose. What it does is to cross-check your claim against the information you attach to your account, NOT mailbox. Capeesh?

Let me tell you a little more of my Yahoo story. When I created the Yahoo account, my primary email address was with IBM. I treated Yahoo's as a fancy account. Really, how could you treat a Y-A-H-O-O address seriously against an I-B-M address at that time? So, I used a fake AOL address as secondary email address during registration. I didn't realize it could or would be used later to check my identity. I also used a fake birth date that I couldn't remember later for use in recovery attempt. Does that ring a bell?

I am sorry for what has happened to you. I do, because I experienced similar many years ago. I hope you will be able to reclaim your account somehow, or recover from the experience like I did - and learn from it.

titetanium said:

The bigger question is if the system was purchased with a legit copy of Windows 7, wouldn't the Windows 10 upgrade activate automatically using the Windows 7 key? Since Windows 10 isn't currently activated, either the Windows 7 key wasn't legit or Windows 10 was installed using a different non-legitimate product key?

Hello Tite,

I have advised where i purchased the PC ( PC world ) which came with Windows 7 and it was upgraded on the Microsoft website when the notification for upgrading to 10 came into play. I have had the system for a longtime.

I would like to know what this has to do with Microsoft not giving me access to my email address? I sincerely hope this is not a ruse to throw off the real topic ? I appreciate all the feedback i have recieved in here It really takes some of the frustration and anger i feel for Microsoft. Like one person said , i may have to cut ties with my account and twitter whom i have spent over 6 years creating

if you don't have or can't provide a secondary email address that is attached to your MS account for recovery

A code from Microsoft was sent to my secondary email address , but when i activated the code it asked a series of questions and to the best of my knowledge i answered. The 3 that i mentioned in my previous post was accurate

It was outlook.com

Thank you for that. I think it was a ruse to throw me off the real topic. I know that Curry's PC World is legitimate and the upgrade was automatically sent via Microsoft because i remembered recieving constant prompts to upgrade when i purchase the machine