Microsoft deliberately making it difficult for me to obtain my account

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  1. NavyLCDR's Avatar
    Posts : 15,508
    Windows 10 Pro
       #11

    Tbeloyal said:
    Why is your Windows not activated?
      My Computer


  2. Posts : 18
    windows 10
    Thread Starter
       #12

    hello10 said:
    Yes, so any available DIY recovery method is botched?
    They say they do not have access to the contents of emails , which i find to be very strange if they then automatically reject them without carefully looking at them.. Has anyone ever come across very helpful advisors who have gone the extra mile for users?
      My Computer


  3. Posts : 18
    windows 10
    Thread Starter
       #13

    NavyLCDR said:
    Why is your Windows not activated?
    I am sorry, i do not know what you mean? . What do you mean not activated? I purchase my system with Windows 10 ?
      My Computer

  4. NavyLCDR's Avatar
    Posts : 15,508
    Windows 10 Pro
       #14

    Tbeloyal said:
    I am sorry, i do not know what you mean? . What do you mean not activated? I purchase my system with Windows 10 ?
    Your Windows is not activated, see the partially cut off message boxed in red:

    Microsoft deliberately making it difficult for me to obtain my account-jnnn.png

    That would indicate there is something not legitimate about your installation of Windows.
      My Computer


  5. Posts : 18
    windows 10
    Thread Starter
       #15

    NavyLCDR said:
    Your Windows is not activated, see the partially cut off message boxed in red:

    Microsoft deliberately making it difficult for me to obtain my account-jnnn.png

    That would indicate there is something not legitimate about your installation of Windows.
    No that always shows. I purchase the system from a store with Windows 7 on it and it had to be restored and Windows 10 installed . So the authentication is legitimate. I did not purchase it from " Jo bloggs" down the street. I purchased it from a repetible place ( PC World)
      My Computer

  6. f14tomcat's Avatar
    Posts : 53,063
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #16

    Who did the Windows 10 install?
      My Computers

  7. hello10's Avatar
    Posts : 204
    Windows 10 Home x64
       #17

    Tbeloyal said:
    They say they do not have access to the contents of emails , which i find to be very strange if they then automatically reject them without carefully looking at them.. Has anyone ever come across very helpful advisors who have gone the extra mile for users?

    They may not say they could access or are accessing your emails because that would violate privacy policies.

    They seem to be making things difficult for you because (1) they have to fiercely protect your account and (2) you are unable to provide additional information, which you were supposed to attach to your profile when you created your account, for them to verify you are really who you claim to be.

    Unfortunately, only you know for a fact that you are the cyber identity you claim to be. I guess you are beginning to discover the reality of and a new way of living in the Net.
      My Computer


  8. Posts : 18
    windows 10
    Thread Starter
       #18

    Hello 10 , did you read the part when i said i provided these following proofs
    1- 3 email addresses the account was sent to
    2-The actual subject title the reciever will have recieved from that account
    3- Two passwords that will have been used to set up the account


    But still Microsoft is adamant in being difficult.

    The account was only open for just a short time
      My Computer

  9. f14tomcat's Avatar
    Posts : 53,063
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #19

    Tbeloyal said:
    Hello 10 , did you read the part when i said i provided these following proofs
    1- 3 email addresses the account was sent to
    2-The actual subject title the reciever will have recieved from that account
    3- Two passwords that will have been used to set up the account


    But still Microsoft is adamant in being difficult.

    The account was only open for just a short time
    Can you answer my previous question, please. Who did the Windows 10 install? When you bought the PC with Windows 7 on it, who installed Windows 10?
      My Computers

  10. Jody Thornton's Avatar
    Posts : 487
    Windows 8 Pro x64
       #20

    f14tomcat said:
    Can you answer my previous question, please. Who did the Windows 10 install? When you bought the PC with Windows 7 on it, who installed Windows 10?
    I admit - the legitimacy of the installation has me intrigued too.
      My Computer


 
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