New
#1
windows hello face problem...
i have a webcam intergrated on my machine
biometrics service running...
windows hello face gives me this message:
you do not have a camera on this device to use for windows hello face
any ideas?
i have a webcam intergrated on my machine
biometrics service running...
windows hello face gives me this message:
you do not have a camera on this device to use for windows hello face
any ideas?
I have a dell latitude 13 3330 and it’s not in list but what I don’t understand I have a webcam lol
Thanks Edwin I appreciate it... sounds so stupid though, u have a a webcam why not log in with it... anyways windows.... thanks again
Yes, but not one with the capabilities required. You need one that can see infrared....
Windows Hello face authentication | Microsoft DocsWindows Hello face authentication utilizes a camera specially configured for near infrared (IR) imaging...
A ok, didn’t know that, thanks :)
can anyone tell me why I don't see the "face" option in my WIndows Hello settings. I only see "fingerprint". I have an HP Envy x360 convertible 15m-cn0xxx. It has an IR camera.
thanks!
Welcome to TenForums nancyh,
There seems to be some uncertainty whether all version of that model supports facial recognition. This thread may help determine if it should be available on your particular PC...
Windows Hello facial recognition not working HP Envyx360 - HP Support Community - 6832217