Want to login with password, not pin

Hello,

I'm having an issue with a new laptop that I just bought for my wife. Trying to get it set up, and apparently I can only login using a pin. I have no option for a password, which I prefer. Further, instead of simply displaying a first name at login, it is showing the email address, which I don't want.

I researched this issue and found many references to going into settings and making the needed changes there. I have no option for a password in my settings only pin, and I also have already selected the option to not show email at login but it doesn't seem to do anything as the email is still being displayed.

Can someone please tell me what I'm doing wrong? My PC starts up with a first name and password, just can't figure out why this laptop can't do the same. Thank you!

Welcome to the forum. At login isn't there an option below login to select login options and use password?

Hello, and thanks for the fast reply! All I see at the login screen is the email address and a space for the pin. There's a link under the text entry box that says "I forgot my PIN" but that's all I see, other than the usual Internet/Ease of Access/Power options in the lower right. It's really odd, and I don't have a password option in Accounts/Sign-in Options like I should.

Use the PIN sign in and then once signed in go into Settings and in the Accounts section you will find the sign in options

Once you remove the PIN sign in you will be asked for your password and then you should be set up for the sign in the option you are looking for...

I am unable to remove my PIN. The only options I am given are "change" and "I forgot my PIN". Neither of these options allow me to remove the PIN. These settings options seem more limited than what I have on my home pc.