Account picture error. Setting the account picture failed.

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  1. Posts : 36
    Windows X
       #1

    Account picture error. Setting the account picture failed.


    Account picture error. Setting the account picture failed. Please try again.

    Just installed the new Windows 10 v1809 Build 17763.55 LTSC 2019 EnterpriseSN Version N

    have the default grey person avatar...

    every time I try to change my avatar to any custom image I get the following error.
    "Account picture error. Setting the account picture failed. Please try again."

    Things I tried already
    • sfc /scannow
    • DISM /Online /Cleanup-Image /RestoreHealth
    • chkdsk C: /f /r /x
    • Apply the default user logon picture to all users via gpedit.msc
    • %AppData%\Microsoft\Windows\AccountPictures
    • ProgramData\Microsoft\User Account Pictures
    • ProgramData\Microsoft\Windows\SystemData
    • Taking ownership of the directory\files as well as renaming directory to "*.old"
    • Creating a new user-account
    • Windows 10 In-Place Upgrade / Reset / Refresh



    Nothing above has seemed to work as its still not changing my windows login screen / user avatar...


    Out of ideas...
      My Computer

  2. xTL's Avatar
    xTL
    Posts : 388
    Windows 10 Pro 64-Bit (1809) 17763.379
       #2

    Hello @MrWhispers

    Have you tried Brink's Tutorial ?
    Change Account Picture in Windows 10 | Windows 10 Tutorials

    Keep me updated on how it went.
      My Computer


  3. Posts : 36
    Windows X
    Thread Starter
       #3

    Yes I have tried that already as listed in OP.

    Account picture error. Setting the account picture failed.-unknown.png
      My Computer

  4. xTL's Avatar
    xTL
    Posts : 388
    Windows 10 Pro 64-Bit (1809) 17763.379
       #4

    MrWhispers said:
    Yes I have tried that already as listed in OP.
    @MrWhispers

    What kind of file format is the image ?
    What happens if you try another img?
    Can you upload the img you want to use so i can try it out in my vm ?
    So just to be clear. None of the options in Brinks tut worked that i linked in my first post?

    What about this tutorial here? does it not work either?
    Change Default Account Picture in Windows 10 | Windows 10 Tutorials
      My Computer

  5. Brink's Avatar
    Posts : 59,163
    64-bit Windows 11 Pro for Workstations
       #5

    Hello MrWhispers,

    Have you already tried Option Two below to restore the default account pictures and see if that may help?

    Change Default Account Picture in Windows 10 | Windows 10 Tutorials
      My Computers


  6. Posts : 36
    Windows X
    Thread Starter
       #6

    xTL said:
    @MrWhispers

    What kind of file format is the image ?
    What happens if you try another img?
    Can you upload the img you want to use so i can try it out in my vm ?
    So just to be clear. None of the options in Brinks tut worked that i linked in my first post?

    What about this tutorial here? does it not work either?
    Change Default Account Picture in Windows 10 | Windows 10 Tutorials
    I tried several images no image will work I tried just about every single photo I had on the computer.
    Not one photo out of a minimum of around 30 has worked... None...
    Also, Both of Brinks tuts you linked are a no go...
    I have tried those methods already as listed in my first post above...
      My Computer


  7. xTL's Avatar
    xTL
    Posts : 388
    Windows 10 Pro 64-Bit (1809) 17763.379
       #7

    MrWhispers said:
    I tried several images no image will work I tried just about every single photo I had on the computer.
    Not one photo out of a minimum of around 30 has worked... None...
    Also, Both of Brinks tuts you linked are a no go...
    I have tried those methods already as listed in my first post above...
    How about adding a Microsoft Online Account,
    change the picture on that account then switch back to local account.
    What happens if you do try this?
      My Computer


  8. Posts : 36
    Windows X
    Thread Starter
       #8

    Brink said:
    Hello MrWhispers,

    Have you already tried Option Two below to restore the default account pictures and see if that may help?

    Change Default Account Picture in Windows 10 | Windows 10 Tutorials
    Hey replacing the default avatars does not help either as you can see by this photo taken before replacing with your download still same result in error... I have the default photos already listed in shown directory...

    Account picture error. Setting the account picture failed.-capture.png
      My Computer


  9. Posts : 36
    Windows X
    Thread Starter
       #9

    xTL said:
    How about adding a Microsoft Online Account,
    change the picture on that account then switch back to local account.
    What happens if you do try this?
    same deal

    Account picture error. Setting the account picture failed.-cskdta7.png
      My Computer

  10. xTL's Avatar
    xTL
    Posts : 388
    Windows 10 Pro 64-Bit (1809) 17763.379
       #10

    MrWhispers said:
    same deal
    No, go here
    https://account.microsoft.com/profile/
    Change the picture here
    Account picture error. Setting the account picture failed.-12qwgetw2.png
    If no change, restart Pc
      My Computer


 
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