Locked out of Windows 10 and No internet access to reset password

Got a pro to look at the situation. The problem was I was being disconnected even though it looked like I was online! Not worth the hassles, back with Windows 7 and everything works fine!

You might try removing the password to Win 7 and then upgrade to Win 10.

altae said:

Well you could use the following method to reset the password:

http://www.top-password.com/knowledg...x-boot-cd.html

Or one of those: https://4sysops.com/archives/reset-a-windows-10-password/

By the way, only took me approx. 30 seconds to google the above mentioned solutions. You could easily have done it yourselves

No reason to be a dick about it. I did several googles before I came here.

Another way is to reset your PC back to factory settings. Here are steps:

1. Create a recovery drive from another Windows 10 machine you have access to.
2. Boot your locked PC from the recovery drive.
3. The first screen you're prompted to choose the keyboard layout.
4. Click Troubleshoot.
5. Click "Reset your PC".

Note: Resetting a PC will erase all data on your hard drive.

I think it was very inconsiderate to mess with people's login credentials in this way. It didn't even tell me it had done this and left me to figure out that it wanted my "Windows Live" (or whatever that's called now) password instead of my usual password.

3 days on this issue ...i remember my password by heart and yet the computors or windows 10 sign in doesnot accept it it tell me to go to account live .com and reset my bloody password witch needs not i tried that useless ...... so talk to a microsoft wizzard on line and this was so easy just go down the bloody sceen and change the language from fr to en or vice versa just change it !!!!! and type your password the one that use to work or the new reset one you made and you should have a computor instead of a brickkkkk have a good day

mjjack said:

3 days on this issue ...i remember my password by heart and yet the computors or windows 10 sign in doesnot accept it it tell me to go to account live .com and reset my bloody password witch needs not i tried that useless ...... so talk to a microsoft wizzard on line and this was so easy just go down the bloody sceen and change the language from fr to en or vice versa just change it !!!!! and type your password the one that use to work or the new reset one you made and you should have a computor instead of a brickkkkk have a good day

It seems that the default keyboard layout input for your login screen was changed to French. So when you type the password, you actually got something different from your real password. For example, if you type QWERTY on your keyboard in French, and you’ll get AZERTY.

EmperorAmerica said:

Hi, I recently upgraded from windows 7 to windows 10. I didn't realize it was going to mess with my log in credentials just to get into my PC. Well, I'm locked out of my PC. I can't log on, it just tells me when I enter in the PIN and the Password that "Your device is offline, please enter old password." I do that and it rejects it.

I can't get internet access because I live on a college campus and the way they have it set up is you have to be logged into your computer before you can access the network.

I tried "resetting my PC" and chose the option to delete all the data but no idea if that will work yet.

I also tried reinstalling windows 7 from the CD, but I can't seem to get it to do that since I can't log in and get any kind of interface. I tried using the boot menu to boot from the CD (it's a retail version of windows 7.) but that doesn't work.

What do I do here? Is my computer bricked? This is ridiculous.

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I have a fix which I know will not work UNTIL you can access your PC. This morning I decided to bite the bullet and Telephone MICROSOFT UK Headoffice in Reading, Berks, UK for help at https://www.google.co.uk/search?q=microsoft%20reading.... They were fantastic. THE FIX IS AS BELOW.
Go to Start menu
Settings
Accounts
Select - Sign into with local account
Enter CURRENT Password then next
Once signed in you will be prompted to enter a new password and confirm
IMPORTANT. - LEAVE ALL BOXES BLANK and click Next. SIGN OUT and FINISH
Then restart your PC.
If first sign in page that comes up as before click sign in button and you go straight to your desktop.
In my case PC now goes straight to desktop on power up.

NOTE

You will still have to signin to you outlook account to access apps but they can be allocated to specific uses and NOT to the PC as a whole

Had this problem after just upgrading to Win 10.
OS had defaulted to US keyboard so characters not right.
Check the password box eye to see if what you typed is correct

So, I spent hours pouring through all of the different options and approaches. Let me save you all some time with the command prompts, etc...as it very well may be a useless time suck. If you are using a laptop, this is almost definitely solved by doing one thing - assuming you are using the correct password. Ready? Plug in a LAN line cable...and presto...you are good to go. The issue is your PC (for some unknown reason) has dropped your WiFi password (that you have likely been using w/out issue for some time) and you need to re-enter it. The only way to do so is to get online, via the LAN cable. Once you are online, unplug the cable, re-connect to your WiFi (you'll see the password is blank now - the Microsoft ghost deleted it?!?!?!).

Again, I was going crazy here, and all it was...was the dumb WiFi password being deleted by some error. Try the above, and you should be good to go.

Cheers!