Windows Automatic Update Now Password Not Recognized

Yesterday evening on 09/03/2018 a WINDOWS AUTOMATIC UPDATE shut down my Lenovo laptop. After rebooting and continuing the update process about 3 times, on its own, I finally saw the screen saver and the box for entering my password. But, when I entered my password it was no longer accepted.

This happened a lot when it was new, after each WINDOWS AUTOMATIC UPDATE and I was able to get it back. But now, I when I hit any of the Boot Options NOTHING happens. I can only shut down.

Welcome to the forum. Are you logging in with a microsoft password or local on?

Samuria said:

Welcome to the forum. Are you logging in with a microsoft password or local on?

Local password to get to windows. I see the Lenovo Screen then it goes to the windows log on screen with my screen saver and password box. I enter my password and the error message pops up telling me the password is incorrect. I selected change my password but that requires a disk.

Can you try the admin account see if that lets you in Enable or Disable Elevated Administrator account in Windows 10 | Windows 10 Tutorials

Samuria said:

Can you try the admin account see if that lets you in Enable or Disable Elevated Administrator account in Windows 10 | Windows 10 Tutorials

That is impossible. I cannot log into windows because my password has been deleted after a Windows Automatic Update. I can only get to the boot page which offers me 4 options to boot my laptop BUT none of them works. When I select and hit enter absolutely NOTHING happens.


After seeing The Lenovo logo page, I am automatically taken to the windows login page which requires the password that the Windows Automatic Update DELETED!! I cannot run as administrator nor will it accept a disk or usb to restart windows.

Make sure Caps Lock is off. Also, if your password contains numbers, make sure that Numlock is enabled.

Ben

Are you saying starting the CMD prompt from safe mode or repair from install disk doest activate the administrator account?

Samuria said:

Are you saying starting the CMD prompt from safe mode or repair from install disk doest activate the administrator account?

I cannot get to the cmd. I cannot get beyond the enter my password box. My password was deleted by Windows Automatic Update. I can go no further than that.

I have no way to get to safe mode. I only see the Lenovo logo on a black screen then the password page. I was able to go the boot options BUT, nothing happened when I selected and hit enter on any of the 4 choices. I had to hold down the on/off button to get away from the blue boot option page. So, at restart I only see the Lenovo logo on a black screen then it goes to enter password.