New Microsoft password rejected in the Recovery Environment Solved

  1.    10 Aug 2018 #1

    New Microsoft password rejected in the Recovery Environment


    I changed my Microsoft account password last April. Now, when on my desktop computer I go into the Recovery Environment and try to use System Restore, my new password is rejected and I have to use my previous password in order to proceed further. My new password is accepted, though, when logging on to the same computer. Strangely enough, I don't have this problem if I use System Restore on my laptop computer. I'd be grateful for any advice as to how I can get my desktop computer to accept my new password in the Recovery Environment.
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 11,167
    Windows 10 Pro x64 Build 1803
       13 Aug 2018 #2

    Hi Curt

    While I don't have an answer to this specific issue have you looked at an Imaging tool to perform this task.

    I separate my data from my OS / program drive, two different partitions, and image the OS / Program regularly. Should something head south a restore sets things right. Some people have had issues with System restore reliability, it doesn't work in a total disk outage and restore points are deleted with each Feature update.

    One I recommend is Macrium but lots of good tools out there.


    Ken
      My ComputerSystem Spec

  3. Bree's Avatar
    Posts : 9,182
    10 Home x64 (1809) (10 Pro on 2nd pc)
       13 Aug 2018 #3

    curt jugg said: View Post
    I changed my Microsoft account password last April. Now, when on my desktop computer I go into the Recovery Environment and try to use System Restore, my new password is rejected and I have to use my previous password...
    It's not just system restore that will ask for a password, almost all the recovery environment's troubleshooting options require you to give the password of a local administrator account before letting you proceed. You problem is that while you have changed your MS account password, the local account password hasn't changed.

    I'm not sure how you'd go about changing the local account password while it is linked to your MS account. You may be able to switch to a local account, change the password to match the one you used for the MS account, then switch it back to an MS account. I don't use an MS account, so I can't test that for you.

    What I can suggest is that you create a new local administrator account just for maintenance purposes and never link it to a MS account. Apart from anything else, it's always a sensible precaution to have a second administrator in case of problems signing in to your original one. When booting to any Advanced Start Up option that requires a password you can choose this local account instead, then you will know for certain which password to use.

    Click image for larger version. 

Name:	Recovery environment - choose account.JPG 
Views:	20 
Size:	24.8 KB 
ID:	199160
    Last edited by Bree; 13 Aug 2018 at 11:37. Reason: added screenshot
      My ComputersSystem Spec

  4.    13 Aug 2018 #4

    Sounds like a good idea. Many thanks.
      My ComputerSystem Spec

  5.    13 Aug 2018 #5

    Caledon Ken said: View Post
    Hi Curt

    While I don't have an answer to this specific issue have you looked at an Imaging tool to perform this task.

    I separate my data from my OS / program drive, two different partitions, and image the OS / Program regularly. Should something head south a restore sets things right. Some people have had issues with System restore reliability, it doesn't work in a total disk outage and restore points are deleted with each Feature update.

    One I recommend is Macrium but lots of good tools out there.


    Ken
    Thanks for the tip, Ken
      My ComputerSystem Spec

  6. Caledon Ken's Avatar
    Posts : 11,167
    Windows 10 Pro x64 Build 1803
       13 Aug 2018 #6

    You are welcome. Almost nothing Macrium can't "Fix" and it is free.

    Backup and Restore with Macrium Reflect
      My ComputerSystem Spec


 

Related Threads
Windows Recovery Environment in Installation and Upgrade
I've made a clean install of Windows 10 Professional, my partiton layout Part1: Recovery Part2: EFI Part3: Microsoft Reserved Part4: Windows_C Unallocated Part1 is actually NTFS contains \Recovery\WindowsRE\WinRE.wim supposedly to be loaded...
Hi guys, good day. I need your help regarding with reseting my laptop. I clone my OS from hdd to ssd using easeUS. after cloning I formatted my hdd since I'm confident that everything is ok. now I can't reset my laptop because of this error. I had...
I'm running Windows 10 Home on a Dell Venue 8 Pro. It originally ran Windows 8.1, when I bought it, but I made the free upgrade. It's mostly worked fine, with a few Windows 10-related quirks here and there. However, more recently, I've decided to...
Solved Can't enable Windows Recovery Environment in Performance & Maintenance
OS: Windows 10 Pro 64-bit Without WinRE I can't repair my system from the hard drive if something happens at boot, or if I need to reset my system. This is what happens when I type reagentc /info: 33647 It shows that WinRE is disabled. I...
recovery environment? in General Support
Hi guys; what is "recovery environment" that comes up when booting win 10TP?
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:53.
Find Us