New Microsoft password rejected in the Recovery Environment


  1. Posts : 59
    Windows 10
       #1

    New Microsoft password rejected in the Recovery Environment


    I changed my Microsoft account password last April. Now, when on my desktop computer I go into the Recovery Environment and try to use System Restore, my new password is rejected and I have to use my previous password in order to proceed further. My new password is accepted, though, when logging on to the same computer. Strangely enough, I don't have this problem if I use System Restore on my laptop computer. I'd be grateful for any advice as to how I can get my desktop computer to accept my new password in the Recovery Environment.
      My Computer


  2. Posts : 30,077
    Windows 11 Pro x64 Version 23H2
       #2

    Hi Curt

    While I don't have an answer to this specific issue have you looked at an Imaging tool to perform this task.

    I separate my data from my OS / program drive, two different partitions, and image the OS / Program regularly. Should something head south a restore sets things right. Some people have had issues with System restore reliability, it doesn't work in a total disk outage and restore points are deleted with each Feature update.

    One I recommend is Macrium but lots of good tools out there.


    Ken
      My Computer


  3. Posts : 31,398
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #3

    curt jugg said:
    I changed my Microsoft account password last April. Now, when on my desktop computer I go into the Recovery Environment and try to use System Restore, my new password is rejected and I have to use my previous password...
    It's not just system restore that will ask for a password, almost all the recovery environment's troubleshooting options require you to give the password of a local administrator account before letting you proceed. You problem is that while you have changed your MS account password, the local account password hasn't changed.

    I'm not sure how you'd go about changing the local account password while it is linked to your MS account. You may be able to switch to a local account, change the password to match the one you used for the MS account, then switch it back to an MS account. I don't use an MS account, so I can't test that for you.

    What I can suggest is that you create a new local administrator account just for maintenance purposes and never link it to a MS account. Apart from anything else, it's always a sensible precaution to have a second administrator in case of problems signing in to your original one. When booting to any Advanced Start Up option that requires a password you can choose this local account instead, then you will know for certain which password to use.

    New Microsoft password rejected in the Recovery Environment-recovery-environment-choose-account.jpg
    Last edited by Bree; 13 Aug 2018 at 11:37. Reason: added screenshot
      My Computers


  4. Posts : 59
    Windows 10
    Thread Starter
       #4

    Sounds like a good idea. Many thanks.
      My Computer


  5. Posts : 59
    Windows 10
    Thread Starter
       #5

    Caledon Ken said:
    Hi Curt

    While I don't have an answer to this specific issue have you looked at an Imaging tool to perform this task.

    I separate my data from my OS / program drive, two different partitions, and image the OS / Program regularly. Should something head south a restore sets things right. Some people have had issues with System restore reliability, it doesn't work in a total disk outage and restore points are deleted with each Feature update.

    One I recommend is Macrium but lots of good tools out there.


    Ken
    Thanks for the tip, Ken
      My Computer


  6. Posts : 30,077
    Windows 11 Pro x64 Version 23H2
       #6

    You are welcome. Almost nothing Macrium can't "Fix" and it is free.

    Backup and Restore with Macrium Reflect
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:42.
Find Us




Windows 10 Forums