New
#11
Your help is totally appreciated. Thx.
I have been away for a week.
1 If the new Admin accounts are shown as existing when you enter net user in any Command prompt or PowerShell window, and
2 If the new Admin account properties contain the entry Local Group Memberships *Administrators when you enter net user NewAdminPrimary {using whatever name you chose in place of NewAdminPrimary} in any Command prompt or PowerShell window
then I agree that my proposed solution has failed. I have not had a report of a failure before and I cannot explain why this should have been the case.
I know that Repair install procedures do not fix problems with user accounts & I can think of no logical reason why SFC /scannow would make any difference. So I cannot think of any alternative to a clean install.
Denis
Hi Denis,
from what you say it appears it could be my fault. I'll try it again and see what happens. Hope you had a nice week off.
Tony
Tony,
What is your "fault"?
- Do the new Admin accounts exist?
- Are the new Admin accounts have their Administrators Local group membership?
Perhaps there is a syntax error in one of the commands you used?
"week off"??? - Revisiting old haunts uses up a lot of energy. I came back intending to sleep for a week but will keep watching this thread to see if I can help.
Denis
Hi, finally managed to get a new Admin Account showing on the main screen but can't access it because I don't have a password.
Tony,
When you ran the command
net user /add NewAdminPrimary 12345
that 12345 is the password you have set for it.
If you had only entered
net user /add NewAdminPrimary
instead of the full command then that would have created a blank password so you'd just be able to select the account and log in without entering anything in the password box.
Denis
Hi Denis,
finally got the new admin account working. Same problem the UAC box only lets me enter "NO".
Thx
Tony
Tony,
If the response to the command net user UserName [for the UserName of the new Admin account] contains
the Local group memberships entry Administrators, and
the Account active entry Yes,
and you can log in to the Admin account correctly [i.e. without getting an error, "The User Profile Service failed the logon."]
but you are still not getting a Yes button in Admin challenges ["ElevationUI", "ConsentUI"]
then that Admin user account must be faulty. If the same thing happens when you create another new Admin account then I cannot think of any solution other than reinstalling Windows 10.
Mystifying.
Best of luck,
Denis
Just to let you know I reinstalled Windows and after a few hiccups seems okay. Only bad point is I lost Picassa. Thx for your help.
Tony