Selling Laptop - How To Remove My Account?


  1. Posts : 42
    Windows 10 x64
       #1

    Selling Laptop - How To Remove My Account?


    As the thread title suggests, I am in the process of selling my laptop and need to remove my account before sending it off to the new buyer.

    I thought all I needed to set up a new admin account, log in to that and delete my account from there but the account set up (for the new admin account) keeps asking for an email address or phone number.

    Any suggestions on how to do this would be appreciated :)
      My Computers


  2. Posts : 68,667
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Steve,

    If you like, you could reset Windows 10 to default using Option Two in the tutorial below.

    When you get to step 10, you can power off the laptop. This way the new owner can pickup at this step when they turn it on next, and be able to set it up how they like.

    Reset Windows 10 | Windows 10 Tutorials
      My Computers


  3. Posts : 42
    Windows 10 x64
    Thread Starter
       #3

    Hi Brink,

    Thanks for the information - trying it as we speak. Fingers crossed
      My Computers


  4. Posts : 68,667
    64-bit Windows 11 Pro for Workstations
       #4

      My Computers


 

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