accounts error

my MS account is xxx@compuserve.com. When booting my account appears and I am asked for my password. I enter same and my desktop appears and all operations are normal. For the last two weeks I have been getting popups saying there is a problem with my compuserve account. I go to settings-accounts and am asked for the password that goes with xxx@compuserve.com. When I enter same I receive a message saying my PW is not correct! How can that be? I try to reset PW and when I reach point where MS will email verification code, the code never arrives. I am puzzled.

This is possibly a spurious spam message from MS that has appeared in the last couple of days, ignore it, dismiss the message. The objective seems to be an MS unwanted 'feature' and the new look Outlook Mail.

Certainly don't sign on to any Account from such messages it could be Malware harvesting data, looks like yours might have been, or it was that stupid MS message that looked like a Malware popup.

Sign in separately the normal way to check Accounts to be safe.

Yes, it might be two accounts but I am not sure. One pop up message is "Your Compuserve account settings are out of date" There is no indication as to who is sending the message but I go to AOL and cannot find anything to check or change. The password I use during boot ( I assume this is a MS p/w) works just fine but when I go to MS account settings, enter fix, and use the same password, it is rejected.