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Can't log in after Windows update
Hi everyone! I need some help:
My hubby updated his windows 10 on his Asus laptop, it took a long time and after it restarted he tried logging in using his password and gets a massage that the password is incorrect. The password is a 100% correct. I tried accessing safe mode but after selecting it from the list it just gets me back to the password screen. So I thought how to bypass the password screen so I can get him into his computer, I downloaded uukeys windows password recovery And burned it on a usb. I plugged it into the laptop and changed the boot order in bios so it would boot from the usb, but it still gets me to password screen. I even tried disabling Windows boot Manu and leaving just the usb option but that just throws me back to bios. Any thoughts? Thanks in advance:)