No "Face" Sign In in Windows Hello

  1.    09 May 2018 #1

    No "Face" Sign In in Windows Hello

    Just bought an Asus Q525, OS: Windows 10. Windows Hello should have "Face" sign in, but mine does not. I can sign in with fingerprint, PIN, password and picture password - but no face. Any ideas why this is, and can it be fixed? If so, how? Thanks.
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 11,555
    Windows 10 Pro x64 Build 1803
       15 May 2018 #2

    Hi No Face. Welcome to the TenForums @No Face

    Have you seen this tutorial?

    Set up Face for Windows Hello in Windows 10

    Check out the Note on Windows Hello Face Requirments.
      My ComputerSystem Spec

  3. ericnixmd's Avatar
    Posts : 274
    Windows 10 Pro for Workstations
       15 May 2018 #3

    Not all cameras are compatible. My Dell Precision 3520 doesn't have infrared and is therefore not compatible.

    Are you sure that your laptop is compatible?
      My ComputerSystem Spec


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