Standard Local user Account issue


  1. spm1801
    Posts : 1
    windows 10 home, v1709, 16299.371
       New #1

    Standard Local user Account issue


    Since upgrading within Windows 10, I've since noticed that I am unable to access my additional user accounts. My main account is fine and have no issue.

    When I go to log in to additional user account, i click sign in (no password set up for either of my additional accounts, just the main user account). It starts to load but then I get a black screen with mouse cursor. I leave for a long time thinking it will load...without success.

    I then control alt delete to load task manager and have to sign out to come out.

    Was working fine until 2 weeks ago.

    Any suggestions on a fix please.
      My Computer
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  3. Try3
    Posts : 16,949
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #2

    An answer might be in one of these threads - Black screen with cursor

    The cause might be that an online hacker has logged into one of your additional accounts and messed about with it but that is just speculation. The absence of an account password represents an open door to online hackers.

    Denis
      My Computer
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